Active since Jun 2023
I joined LPA in 2022 in one of their resorts in crystal springs and the guy who helped me never mentioned that you can't cancel the membership with them due to financial challenges I asked to cancel the membership and I was told for me to cancel I need to pay R4200 as an exit fee something that was never discussed with me when joining I was told I can cancel anytime if I am not happy right now I can't afford the portfolio fees and I wanna cancel but I am told to pay exit fee what kind of a **** is this one ? If I am struggling to pay R982 monthly fee how will I afford the R4200 please don't join this company if you are not ready to be ****** what I was told when joining and the service that I am getting are two different things this company is a **** now I can't cancel cause I can't afford to pay the cancellation fee and I can't afford to pay the monthly fees and the lady I spoke to was very rude and helpless her name is Megan
I contacted them asking for help and I was asked to pay R3000 immediately of which I did the guy asked me to send an ewallet or do immediate payment I did that was last year July till this date they never solved my case always when I asked of any feedback I was always told I will get feedback the following day and then they will never contact me in December 2023 I asked on what was really going on if I will ever get help and I was told they are closed it's December and the guy told me he doesn't remember my case or talking to me when I sent proof of payment he told me will talk in January now it's January I am still asking for answers or my money back it's one excuse after the other this people are a **** and ****s
Rain is the worst network provider every day I don't have network and their service is very bad I have never got help from rain network they don't know what is customer service they never call you back when you raise a concert always I get automatic response nothing more I regret buying this router
It's my first time but the Lady I spoke to was very friendly and helpful
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