Active since Jun 2023
Please answer your phones on 0800233759!!! It has been three days. Your answering service claims that you have high call volumes and we need to send a Whatsapp to 0725573085. You dont answer this either. Been three weeks now. The same on support@norraco.co.za or your online email message service. This is totally ridiculous. Students sit without access to their allowances as you have to verify three documents (KYC) in your world to allow them to have access to much needed funds!! This you cannot do in three weeks. ANSWER YOUR PHONES AND ANSWER YOUR ONLINE SERVICES AS YOUR ADVERTISE STUDENTS TO DO. If you cannot keep up with the service/tender service delivery please hand it to someone who can. This is totally totally unacceptable. I need my daugter's docs verified to allow her access to her NSFAS allowance funds. Reply to this message very urgently.
I keep on receiving calls from Nimble Group stating i have 2x overdue accounts with Wonga and this has now been added as negative listing on my credit profile. Since end 2022 i have been trying to resolve this, Wonga keep telling me its a mistake and they have instructed Nimble to remove it and Nimble Group keep telling me they will request from Wonga if they need to remove it but the listings remain on my name. Not sure if anybody realises that you cannot have two accounts with Wonga... you need to settle the one before you can get another one... strange how i have a current one with Wonga but "apparently" i owe on 2x other Wonga accounts. Please get your communication in order as i email Wonga and Nimble Group on numerous occasions and still this inaccurate listing remains against my name.