Active since Jul 2023
I received the worst customer service from glass on demand. The guy who operates their WhatsApp service is rude and has no customer service. They gotten my windscreen and after a week it cracked. After three weeks waiting for a new windscreen they gotten a new one which had a sticker stuck on this inside for a parking permit for a school I know nothing about. It is stuck in to such an extent that I can’t even remove it… when I called to ask why that sticker was there , they proceeded to tell me it’s because they “ thought “ it was from my old windscreen!!! When I complained their service consultant proceeded to tell me that “ I think I am special and that I don’t support black business” I cannot believe a service provider can speak to a paying customer like that!!! Now I have a sticker on the inside of my car that I cannot remove as well as a sticker on the front of the windscreen which states “ yo only be removed by owner” which I also can’t remove… I even took it to the car wash and they can’t remove it..useless , unprofessional and down right disrespectful! Do not, I repeat DO NOT use these people!!!
I had a technical issue with my Solar installation and I spoke to Mfundo from the support team who helped me patiently after hours and on a Sunday even. Thanks Mfundo for your excellent service.