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Delicia

Active since Jul 2023

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2 reviews

5 months ago

Poor Service Experience at Haval Upington Service Centre

I had an extremely disappointing experience with Haval Upington Service Centre. The service was completely unprofessional and a total waste of my time. I drove over 300 km to the dealership for assistance, only to arrive and find that nothing was properly arranged or handled. The staff were disorganized, unhelpful, and showed absolutely no respect for a customer who had travelled such a long distance. There was no clear communication, no accountability, and no effort made to resolve the situation. Instead, I was left feeling like my time and fuel costs meant nothing to them. A professional service centre should value their customers and communicate properly, especially when people travel long distances. Unfortunately, that was not the case here. I would not recommend Haval Upington Service Centre to anyone. Extremely disappointing experience.

0 replies

Koos and Mike Detailed Cars

38 months ago

Very happy with the service and the process was smooth and easy without any hiccups

Very happy with the service and the process was smooth and easy without any hiccups. We also had a very warm welcome from the staff. Very happy with the vechile it exceeded our expectations

1 reply

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