Active since Jul 2023
Their sales practices will convince you'll "save big" as long as you pay upfront, and they're quick to tell you you can cancel at any time with a 20 day notice period - all lies. The equipment is often broken, no one is cleaning up after themselves, weights are all over the gym, often the AC doesn't work etc. Furthermore, their client service is non existent, once you sign up, forget about enquiring about your payments, etc. Stay away.
I've been trying to resolve an issue on my Revolving Loan for the last 6 Months. Starting on 5 January 2023 I've made several attempts to contact my Private Wealth Banker Reshma Nohur often waiting several weeks and months for any reply. In May/June I again had issues with my Revolving Loan ultimate requesting assistance from another banker, Angadh, Nashvir Ashok. However, it's gone from bad to worse with no actual service being delivered. These to people just do not care about their clients, full stop! I highly recommend people ask for another Private Wealth Banker if these two are involved.