Active since Jul 2023
I’ve had **yet another disappointing experience with Supabets**, specifically with the slot *Ice Ice Ice*. In just one session, I went through **2–3 identical losing cycles**, which seem to be part of a disturbing pattern. I was lucky to get a small win early on—but it wasn’t significant enough to withdraw or feel good about. Then, just like clockwork, it **went straight to zero**. No value, no chance, and no fun. This has now happened to me **ten times in a row**, and the pattern is too precise to ignore: 1. **Deposit.** 2. A **tiny win** or two (barely above your bet size, just enough to tease). 3. **Instant losing streak** until you're wiped out. It’s like the system **detects those small wins**, then switches into a loss mode. I shouldn't be able to notice a pattern in something that’s meant to be “random.” That alone raises serious red flags about how these games are run. To make things worse, after submitting my complaint, I surprisingly got a call—only to hear the same **generic excuse** every casino gives: “Your query has been escalated.” And, of course, nothing happens afterward. You never hear from them again. Classic. Why is it that **casinos never compensate players**, even when it's clear something went wrong? The **disclaimers** on these sites are designed to **protect the casino from all responsibility** while giving the player absolutely zero rights. If they make a mistake, **you lose, and they don’t care**. I’ve read the disclaimers on both **Supabets and Hollywoodbets**, and they’re written in plain English to say: > “We always win, you always lose, and there’s nothing you can do about it.” It’s disgusting. People are gambling with **hard-earned money**, and all these platforms seem to do is take, take, take. It’s no longer about entertainment—**it’s a legalised setup**. Let’s not even get started on the **industry *******ion**, like online forums that should be neutral but are clearly being influenced by **casino ad money**. You can’t prove it, but it’s obvious when you look close enough. These sites are paid to keep the casinos looking clean, and players have nowhere to turn. Luckily, **Casino Watch** is now investigating online casinos like Supabets. They’re gathering real proof so that even the gambling boards and shady “review sites” won’t be able to keep ignoring what’s going on. To Supabets: **Play fair.** I’ve logged this complaint with others already. Don’t waste my time with another meaningless call to say it's been “escalated.” If you actually care and want to show you're not just another greedy casino, take real action and call me when something meaningful has been done. Otherwise, save the airtime. **Use that money to buy some ethics.
To Whom It May Concern @ Supabets.co.za My name is **Pam Seward**, and this is my **final attempt to address what I believe is a deliberate pattern of ********* behavior** on the Supabets platform. Following my previous complaint — in which I clearly outlined an appalling session with a minus 300% return-to-player (RTP) rate and absolutely **zero wins** on the slot *Ice Ice Ice* — I have yet to receive a single call, email, or acknowledgment from Supabets. **Not even a courtesy response**. This dismissive attitude toward legitimate customer concerns is deeply disturbing. Despite my frustrations, I tried to give your platform the benefit of the doubt. But my most recent deposit proved my suspicions were valid. Once again — I experienced **zero wins**, straight to zero, without even a flicker of fair play. This is not an unlucky streak; it is a **calculated exploitation** of players through **rigged or manipulated algorithms** designed to drain accounts without transparency. Let’s be clear — RTP isn’t just a buzzword. It’s a legal obligation and a trust agreement between the player and platform. When a customer **deposits real money** and gets **zero engagement**, **zero return**, and worse — is ignored when they raise concerns — the implication is clear: **Supabets is profiting off ********* practices and eroding public trust.** If this message is ignored, I will proceed with the following: * **Public exposure across social platforms and forums** used by everyday players. * Submitting **formal reports to the gambling ombudsman and regulatory bodies** about your slot manipulation and repeated RTP violations. * Partnering with **online watchdog groups** and whistleblower communities who are already collecting evidence from other Supabets users reporting similar rigged sessions. I urge Supabets to consider this a **public relations opportunity** — not just a complaint. You still have a chance to do the right thing: **audit my session logs, restore lost balances if justified, and issue a formal response**. This is your final warning before this goes public. Pam Seward CASINO-WATCH
Date: 18 May 2025 Dear Supabets Support, I am writing to file a formal complaint regarding an unacceptable and suspicious experience I had on your platform on **18 May 2025**. I deposited a total of **R400** and chose to play the slot game *Ice Ice Ice*. I loaded the funds in R100 increments to manage my gameplay. Shockingly, every single deposit went straight to zero **without a single win** — not even a micro payout. Four separate sessions, four straight losses, zero returns. This kind of pattern is **statistically improbable** and raises serious concerns about the fairness and transparency of your slot mechanics. But this wasn’t an isolated issue. During your **Aviator tournament**, I experienced yet another **STO (Staged Timeout Occurrence)** — a tactic I’ve noticed happens only on **high-value pink flights**. This time, it was during a flight that looked like a potential **jackpot spin of over 1000x**. I had both my **top and bottom bets fully loaded and confirmed** well before the round started. Yet somehow, Supabets “timed me out” or staged a lag at the exact moment that would **block me from participating** in the round. I had zero chance to enter — despite being ready — and was left watching a major payout unfold without me. This pattern is disturbing. These timeouts or freezes **only ever happen when the multiplier is high**, never during the low-paying blue flights. That’s not just suspicious — it feels **deliberate**. A clear manipulation tactic to protect the platform from major payouts. And to make matters even worse... After losing the entire R400 on *Ice Ice Ice*, I received a **“loyalty consolation” of 20 daily spins**, valued at 1 rand per spin — a weak gesture, but I still waited the **8 hours** required to claim them. When I finally used those spins, I was stunned to see that **every single bonus spin also resulted in zero winnings**. Not even a token payout. That’s **20 free spins, zero return**, on top of the original R400 loss. At this point, it’s clear that the platform’s system is not functioning in good faith. Bonus spins are supposed to be a way to reward loyalty or give players a second chance. Instead, it felt like a mockery — proof that the entire experience was scripted against the player. I feel **completely cheated**, misled, and ignored as a paying customer. This experience has shattered my trust in Supabets. If this is how your platform operates — protecting itself from high payouts, blocking winning opportunities, and offering worthless “rewards” — then I can assure you I will **never deposit again**. I demand: * A **full investigation** into the outcomes I experienced on *Ice Ice Ice*. * A **transparent explanation** of the "timeout" during the Aviator jackpot round. * Evidence that these games are **externally audited** by independent regulators and not manipulated by Spribe or your platform. Until I receive a proper response, I will be sharing this experience publicly to warn others. I also reserve the right to escalate this matter to the **relevant gambling authorities Sincerely, Pamela Seward
I’ve deposited over twenty times on Supabets, hoping to enjoy a fair chance on their slot games. Instead, it’s been the same story every time—my balance drops straight to zero almost instantly, with little to no wins. It genuinely feels like there’s no real RTP (Return to Player) in place. What’s worse? I submitted a complaint about this already, and it was completely **ignored**. So I’m not holding my breath with this one either, but someone needs to say it. Unless Supabets can **explain or fix this issue**, I’m seriously considering closing my account. It’s wrong, and it’s happening to **far too many people**—just look around online, there are loads of similar complaints. Very disappointed. I expected better.
Yet again, another Supabets promotion plagued with **login issues, freezing, and technical faults**. It’s getting ridiculous at this point. Every time there’s a promo, the platform struggles to handle the traffic. **It’s just a lure!** You **cannot** win under these conditions. How is it fair for players to risk their money when the system is broken? This isn’t just bad luck—it’s an ongoing issue that makes these promotions feel like a setup. **Spribe** needs to step in and ensure their games are run on a stable platform. Players **should be compensated** for these faults—if the casino can’t provide a fair experience, they have no right running these promos at all.
I am beyond frustrated with Supabets and want to warn every player to stay far away from this dishonest platform. After playing their fruit slot games ten times, I have not won a single round—not even once. Every time I load funds and play, my balance gets drained straight to zero without a win. This is not just bad luck; this is a completely rigged system with zero RTP (Return to Player). And it doesn’t stop there. Their Tuesday Rain Promotion is an even bigger ****. The game constantly freezes and logs players out at the worst possible moments. I lost R1,400 because of their faulty system! I had cashed out at 200x, but the game froze right after I pressed the button. When the game unfroze, it skipped straight to the next round, and when I checked my history, it falsely showed that I never cashed out! This is outright theft. To make matters worse, Supabets asked me for a screenshot as "proof." How in the world am I supposed to capture a screenshot when Aviator moves in split seconds? Unless you record every single game (which no normal player does), you have no way to prove anything—and they know it. This issue happens week after week, and yet they continue running the promo, knowingly ****ming players. Supabets should be fined and banned from hosting Aviator promotions until they fix their broken system! Another major red flag? They removed the Rain feature right after a generous player dropped a few thousand in free bets for others. This just shows their true nature—if players actually benefit, they shut it down. From past experience, Supabets never takes responsibility for their errors. Their disclaimers are designed to protect them, not you. Their own rules state that if a game freezes, winnings must be paid out. But in reality? They claim you "never cashed out" and refuse to pay. Supabets is a disgrace, and I will never play there again. Players, do yourselves a favor—STAY AWAY from this **** site before you lose your hard-earned moneyFinal Note to Supabets: No More Excuses—Fix the Issue or Lose a Customer for Good** Supabets, **please do not respond to this review with more excuses or a generic customer service reply.** I am not interested in another scripted response designed to brush me off. If you are serious about resolving this issue, I am willing to listen. But if you’re just going to feed me **more lies and empty apologies**, don’t waste my time. I refuse to **spend another cent** on your platform until this problem is actually fixed. I have reported these issues over and over, yet nothing changes. I won’t waste another second exposing your ****s just to get excuses instead of real compensation for your faulty system. Your competitor, Hollywoodbets.net, is an even bigger disgrace, but let’s see if you are any better. At this point, I would never recommend Supabets to anyone. If you care about your loyal players at all, prove it by fixing these issues—not by sending me another pointless customer service reply.
Gadget time canal walk have just wasted nearly half of my day. R1000 sale of an absolutely useless and tacky product,and a apple charjer that is faulty as well,that we purchased on the 7th of December. The store has managed to pull up the actual sale on their system, so they have proof of the sale number. The cameras in the mall and shop can confirm the purchase if necessary. All we require is a refund for completely unsatisfactory and non working products, purchased leads than 7 days ago and returned in full packaging We called before hand and we were told that we will be able to do the refund. We stated that may not have the receipt and we're still advised to come to the store. It's December, it's busy. All we want is the cash back for a bad quality item that was sold to us. Yes, no sale receipt, BUT........they were able to find the sale and exceptions can be made especially to customers who have an influence in the community and online as well known and trusted businesses. I have audited and managed a store in the same mall and I know for a fact that the cash that we paid for the item CAN be refunded. Why are we now being forced to purchase yet more products from a store that has shown us that their products are unsatisfactory and not up to standard. On top of this all, after waiting 10 minutes to see the store manager,and after he found the sale he then proceeded to make us believe that he was contacting the area manager on his personal contact number for authorization of the refund. After waiting 20 minutes we came back to the store and were issued a store credit, or voucher.....which I know for a fact no authorization has to be obtained for as it is normal procedure if a customer does not have a receipt. Once again, we were coaxed in to buying something else from the store - we made it clear from the beginning that we want the cash back! The store loses nothing. They either resell the item or it stays on their shelves. But now we are R1000 down in cash after have bewing forced to buy a voucher to the value of the refund... I asked for contact details of the area manager and I was given a landline number - the staff knowing all to well that no one would be in office. Being **** to, being forced to buy a voucher after we were not at all satisfied with the terrible quality products that were sold to us initially. And no-one to contact to escalate the matter????? I want the contact details if the area manager and I want the item refunded, the cash back that we paid on the 7th please. I know this can be authorized and kindly advise that this matter should be handled correctly from here on forward. 071 733 0834 or 0822 444 0065 or placementsbypam@outlook.com Please, I expect the refund today, the mall closes tonight at 10pm...more than enough time.
I am being ignored and have been sent on a complete runaround by this company Planet Computers in Wynberg Cape Town and the person who I am dealing with Calvin Clark +27 82 810 0821 email calvin.clark3@gmail.com. Here is a copy of the review I put on FB and then our chat via FB. Pam Seward doesn't recommend Planet Computers. June 18 at 3:39 AM · Shared with Public We have been struggling for almost 1 year now to obtain the advertised monitor we drove all the way to Wynberg for and paid for. Instead we have been back and forth 3 times only to hear excused that the monitor is at the oweners brother who was in Malawi. Sorry, I don't normally do this but not contacting your customers back and providing them with an incorrect or lower grade product upon exchange without refund compensation is unacceptable. Planet Computers: We apologize for that terrible experience you had with us. Our management has gone through some changes and we will be more than willing to assist in whichever way we can. Please reach out to us. Ignored. Here is the FB chat: Calvin Clarke You're friends on Facebook Lives in Cape Town, Western Cape Sales and Marketing Manager at Planet Computers Wed 8:38 PM You sent Hi. Thank you for your response. It has been such a long time and we gave up with, really. The so-called, temporary monitor that was provided to us was also faulty. The power supply was damaged, loose and eventually caused damage to the board. We had to fork out more moeny to purchase another monitor. No matter how many times I tried contacting the number I was provided, no-one ever got back to me. We are not going to drive out all the way to Wynberg, during our working hours again. It would be the 5th or 6th time of us wasting petrol to go there. We paid R900 for a monitor, What we got was one with a damaged screen. We were kind enough to take it back and swap. We got there and then there was not one with an HDMI output.....so, we, once again, accepted a temporary one which was one with a DVI output, not even a VGA output! Then we had to spend another R300 plus to buy a converter so that the PC could actually pick up the DVI monitor. This is the monitor that had issues with the power supply, which the was also another issue at the shop! We had to get the correct adapters and fittings and struggle with a power supply input that was loose and faulty. We waited, and waited for months and no-one got back to us. We will not be using petrol again. The monitor is faulty. We have spent again to buy a new monitor. Please can we simply have the money refunded. We paid R900. The refund can be sent via FNB e-wallet to 082 444 0065 and please forward same message here via FB messenger. I will remove the review and replace with a different review as soon as possible as this matter is resolved. I appreciate your swift action and response. Regards Pam Thu 3:00 PM You sent ???? Calvin Calvin Clarke Please I would prefer if you send messages like this to my e-mail I gave you Thu 4:50 PM You sent I did not receive your email address. Please re-send, thanks. Thu 5:11 PM Calvin Calvin Clarke calvin.clarke3@gmail.com And I have sent an email. No call no response. They clearly have no concern. They sold something faulty have their money - basically ****** us. I do not at all recommend their services - if you can even call it that!
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