Active since Jul 2023
On Saturday the 12 July I wanted to book a room, I got there presented my bank card for payment and I was told it declined whilst I got an sms from the bank that it was successful charged. Lerato the lady who was on duty gave me the run around saying they didn’t receive the funds and she is 100% certain that they will return back to my account. She called her manager Mapula who corroborated her story in saying there are no funds on their side and there is nothing they can do, I was left stranded without a room at night even when my bank was charged. It is Monday and I haven’t received anything back. I wouldn’t recommend this establishment as they tried charging the same amount multiple times at once.
My colleague sold her vehicle on the 17/04/2025 and money was paid into her capitec account, she the transferred a portion of the money to another capitec account and the remainder to her discovery account. The following day all the funds were frozen for suspected *****, all necessary documents and proof of payments and sale agreement were submitted to the ***** department and we haven’t heard a word from them. Their call centre is useless as they don’t even have answers and recommend we email the non existent ***** department.
Don’t buy they are a bunch of ****mers. I bought a t shirt on the 16th August 2023 and I was rod it will be delivered in 8 days now it has moved to 15 working days which is today. I haven’t received nothing and there is no communication
I bought 6 bags on the 20th of June via the online platform, I received them on the 21st which was quick no complaints. On the 24th of June I lodged a refund claim and they collected the bags on the 28th of June as I was not satisfied with the quality of their products. After collection no one contacted me I was the one always calling their call centre, fast forward to the 8th of July they only refunded one bag out of the six I returned and no one has an explanation as to why this happened.
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