Active since Jul 2023
Junction Village switched the meters to SmartMatter, and we were informed that all existing units would be transferred by 01 December 2025. Today is the 10th, and my units have still not been fully transferred. I have been sent back and forth between different parties with no resolution, and no one is able to assist. This situation is extremely unfair. We budget for the month based on the units already purchased, and now I am expected to spend additional money just to access electricity. This needs to be resolved urgently.
Was assisted by Luthando and he explained everything to me Really happy with his service