Active since Jul 2023
I have bought 5 or 6 cars and Giovanni our preferred salesman in Brackenfell is always nothing but exceptional!
I have been there a few times for myself, not the greatest but okay.... However the nail tech Colleen and Marvellous was great. I convinced my husband to try them as He generally does his feet every 2-3 weeks and He was extremely dissspointed! He booked for a footlogix Pedi which is more expensive than a normal pedi and they started at 11:20am and he was out in his car at 11:53 of which meant his treatment which should have lasted a minimum of 65min was done in 40min. He asked the****** to remove lose skin (this was requested when making the booking) and she said he will have to come back for another treatment for this. I immediately messaged them to ask how could his pedi have lasted this short time and the poor service delivery 6 sept and to date no response was received... they do not value their clients clearly, I too owned salons in SA and this is not how a business should be run especially when trying to gain loyal customers that will continue bring a business recurring revenue. Lets see if I get a response as it now 11 sept and still no response.
The agent that just dealt with my claims 107103725/12 and 13 was magnificent. So efficient and patient, highly professional and deserves the praise for her high level of competence and professionalism.