Active since Jul 2023
Absolutely ********** service from the service Advisor, took my vehicle in for a service in the morning gave a go ahead of the cost that was estimated around 10am, by 17:00 no call and never even got my vehicle Moses (Service Advisor) calls at 17:30 to check if I can pick up my vehicle 😡while I clearly requested a pickup and don’t not have a means to commute there. My vehicle stayed the night at the facility due to incompetence of service adivisor, got picked up the following morning at 10am thus being late for work 😡 I will never use this dealer again. The worst ever service from any experience I had, it’s almost as if they doing one a favour yet we paying for this!!! FORD
Had a problem with the vehicle upon delivery notified them, remedial action to assist by Avinash swift and kept to his word. Dealer made an effort to remedy despite distance (JHB-KZN)
Purchased a vehicle from the dealer salesman Tinus, appalling customer service vehicle delivered to me in Boksburg and immediately informed that the vehicle bonnet doesn’t open upon inspection in May to-date (July) still haven’t been assisted and the man never responds. Informed him that the rear passenger door on left doesn’t lock and still no support on remedial action.