VM
Vladimir M
Active since Jun 2010
4
Reviews
0
Industries
Reviews
4 reviews37 months ago
Ounn Designz - unrpofessional *****ster
Owner (James) quoted and accepted delivering a scope of work for which he is clearly not quialified for, which was clear when the work started. Team brought on site was continuously complaining about being hungry, not paid, requesting transport money etc. James was paid over 80% of the contract value (R14000.00) due to continuous requests that he has to pay the people, petrol, etc, under assurances that "he would not run away". After being blacklisted on the channel due to obviously swindling other customers too, he cut off all contact leaving the bathrooms unfinished and the blinds (which were paid upfront) undelivered. I will be laying a charge of theft and ***** with the SAPS.
0 replies
127 months ago
PLEASE call me back!
Last week I contacted the Retentions Department and discussed matching my contract upgrade to a deal offered by one of the other networks. I spoke to a lady by the name of Vusi, from the Midrand office, who took down all the info and promised to call me back the next day. She called me back, got some more info, and told me that she will call me back to finalise. This was the last I've heard of her. <br> <br> I tried phoning Retentions, and have been doing so since Monday, trying to speak to Vusi again. It's a infinite loop of being diverted from one call centre to another, leaving messages with Team Leaders or other consultants, with absolutely no success in speaking to Vusi again. I didn't receive any reference number, and other consultants don't seem aware of a existing query. <br> <br> I don't know what to do from here - can someone please assist? <br>
75 replies
128 months ago
Incorrect billing - no feedback
I have been incorrectly billed for two months in a row, resulting in excessively high debit orders. <br> <br> I contacted the call centre, and reported the issue on 3 October, and received the reference number (S3-9JJAL-L6CQ). <br> <br> Since then, I have received no further communication from Vodacom, and I still see an incorrect amount on my online profile. I am going to cancel the debit order so that they can not incorrectly debit my account, but I know that this will lead to additional inconvenience as my service will be suspended while this issue is resolved. <br> <br> It's puzzling that a simple billing query can not be promptly and amicably resolved. I am very much looking forward to the expiry of this contract and porting to another service provider.
75 replies
128 months ago
Professionalism
I contacted Gus because I suspected either a leak or a faulty pump in my pool. He came out, and couldn't find a problem with either. <br> <br> I wanted to pay Gus for his time/petrol used, but he wouldn't accept it. Also, he gave me some good advice regarding general system upkeep as well as troubleshooting. <br> <br> Truly refreshing and remarkable to deal with a provider this honest and professional - wish there were more like Gus in SA.<br> <br> Thanks again!<br> <br> Vladimir
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)