NM
Nelly M
Active since Jul 2023
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Zinadene’s service was very professional
Zinadene’s service was very professional. He is very patient, thorough and followed through on my request for a better rate. His service definitely exceeded my expectations and I’m very happy with Miway and the service I received.
0 replies
4 months ago
Bless was very professional and patient
Bless was very professional and patient. Overall Service was excellent.
53 replies
13 months ago
Bongiwe Sikhakhane went over and above to resolve my issue
Bongiwe Sikhakhane went over and above to resolve my issue. My premium was reviewed and I’m happy with the outcome and level of service received.
53 replies
33 months ago
Poor quality products and terrible after sales service.
Terrible customer service, poor workmanship on the products. I ordered a couch on the 6 Feb 2023 and paid R17995. It was delivered on the 14th Feb. Although it looked different to what was advertised my disappointment was the condition of the couch as received. The couch had multiple defects on the leather, there were so many staples protruding as if where they could not complete the stitching, they used staples to join. The legs had holes and scratches. I informed them on the same day 14 Feb 23, they promised to exchange the couch. I kept enquiring about when they will collect they told me they are still busy manufacturing. Until on the 12 June 23 when i enquired they told me the main body is ready only a few cushions left. On the 14 July 23 i informed them i'm bringing the couch myself and collecting the exchange one despite completeness of the couch. None of it was available to exchange when i arrived at their so called warehouse at Rawbone. They informed me that in a weeks' time it will be ready but even today on the 24 July 23 they are still saying it will be ready by the end of the week. DO NOT ORDER FROM THESE PEOPLE THEY ARE FRONTING AS A LUXURY FURNITURE MANUFACTURER WITH NICE PRODUCTS AND NICE REVIEWS ON THE WEBSITE BUT THEIR LEGITIMANCY IS QUESTIONABLE. IT ALL SEEMS ****.
0 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)