RM
Rakesh M
Active since Aug 2023
5
Reviews
0
Industries
Reviews
5 reviews10 months ago
Appauling workmanship by EVZ Steel Works
This is a complaint regarding the unacceptable workmanship and unprofessional conduct by your company, EVZ Steel Works, in relation to the construction of a carport at my property. The project, for which your EVZ Steel Works was fully paid, has resulted in numerous issues that remain unresolved despite several attempts to get them addressed. The following points summarize the key areas of concern: 1. Concrete Work: The team used concrete to plant the carport beams but failed to remove the excess material, despite being explicitly instructed to do so. 2. Yard Condition: My yard was left in an appalling state. Paving was soiled with paint and garden sand, and no effort was made to clean or restore it. 3. Damage to Property: Sparks from a cut-off machine damaged tiles and burnt the glass. Welding sparks caused damage that now requires buffing. Additionally, an area at the top of the carport was left unpainted. 4. Gutter Defect: A hole was cut into the gutter in such a way that it prevents water from flowing into the downpipe, defeating the purpose of proper drainage. 5. Unfulfilled Promises: EVZ Steel Works, Welder William was made aware of these issues on 25 May 2025 at 09:37, and supporting photographs were sent. Despite repeated follow-ups, including messages and calls,he have failed to act. He promised to attend to the issues on 7 June 2025 but did not arrive or inform me of any changes. After I messaged his business partner, he rep**** saying a date would be confirmed on Monday, 9 June 2025—this never happened. As of today, 10 June 2025, after a message sent at 08:03, I have still received no response.
53 replies
27 months ago
Vumatel has no vuma
I subscribed to Afrihost and for fibre however the installation is solely done by Vumatel. I been trying to get hold of Vumatel from November 2023 but I cannot. I also requested the HoA management for help. I now tried again. They have an order and accepted the dea, but there is no correspondence. I now receive d a mail from Afrihost informing me that the fibre installation is on hold. I cannot believe it is so difficult to install thefibre because the line is at my entrance. Vumatel is the worst and HoA needs to recognise this and get someone else.
58 replies
27 months ago
Awful Service - PG Glass HQ and Bokburg
I received a claim number from my insurance and went to the Boksburg branch at the venter centre and spoke to Happy, this was last week Monday. She told me to come back the next day at 14H00. When I returned she **** to me stating that the glass that was ordered was wrong, she did not order the glass. I phoned their HQ and they confirmed that no glass was ordered. The Boksburg senior assistant Nokothulu then took it upon herself to assist and I was told to be at the centre at 13H00 on Monday. When I arrived there I was told to come back on Tuesday. I phoned their HQ and spoke to Tebogo at service recovery and she assured me that she will get to the bottom of the poor service delivery. I tried 5 times phoning the Boksburg branch today, but no one answers. I phoned HQ and I was put on hold for service and than the call was cut. I have never experienced such awful service. I tried speaking to a manager at PG glass HQ and I held on forever and than the call was cut. This is service at its worst.
58 replies
28 months ago
Vumatel service non-existent
I requested a data package with Vumatel at the beginning of November. A router was delivered and I tried to contact Vumatel to arrange for the installation. I would continously get disconnected when I called them. I contacted Afrihost and according to them Vumatel has to upgrade their system but no can give me a time frame. Now Afrihost is billing me for the router because they claim the service is cancelled yet Vumatel according to them has no ports available. Vumatel has delivered the router but made no attempt to contact me or provide any answers up to date. I cannot use someone else because Vumatel are the only ones installing the fibre in Boksburg,Parkhaven. This is the worst service ever. Vumatel should be stopped from providing a service.
129 replies
33 months ago
Tracker over billing
I am applauded by the service that I am receiving from tracker. They doubled billed me in May and it was struggle to get a refund. I had to continuously phone the Tracker Network Pty.LTD Call Centre. On the 1 August I was triple billed and I phoned the call centre twice on the 2 August for an explanation and they could not give me one. I was assured that a supervisor will contact and I will be refunded. I received no call. On the 3 August 2023, I contacted the Tracker call centre and requested to speak to a supervisor. The supervisor had no idea of my challenge and nothing was done by the previous supervisor. The supervisor that I spoke to today assured me that she will rectify the problem and a refund will be made today. It is disappointing that one is continuously put on hold and has to struggle to get your money back.
60 replies
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1 Star
5 (100%)