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Shamiel G
Active since Jun 2010
5
Reviews
0
Industries
Reviews
5 reviews
MoMo
8 months ago
No SMS pin to withdraw cash. No feedback from Momo
On 2 December I requested a cash-out of R2 500 from the Momo app. I received a confirmation SMS stating that I would receive the PIN needed to withdraw the cash from a Nedbank ATM. However, no PIN ever arrived. I logged a complaint on 3 December and was promised the PIN, but three days later I have still not received it. This delay is unacceptable and is negatively impacting my cash flow.
0 replies
Cape Union Mart
50 months ago
Missing voucher codes due to system mulfunction in store
I purchased a gift card for R4000 from the Cavendish Square branch. While loading the gift card with the 3 voucher codes, the store had a system malfunction and the transaction showed as it was a purchase in cash, with my vouchers subsequently being lost. The store logged a call with the head office, but 4 days later they and I have had no feedback. I have a a copy of their correspondence with head office and they are waiting for someone at their head office called C******* A****** that is not responding to any of the emails. Sales have started at Cape Union and I am unable to purchase anything now.
1 reply
FNB (First National Bank)
54 months ago
FNB Portside - Home affairs centre or not?
As a FNB PW client I am disgusted at the non existent services of ID smartcard appointments for FNB clients at the FNB portside branch in Green Point despite being advertised as being a location where the services are available. I have completed the application process on the home affairs website but there are no dates available. No matter when I try I get this message "No time slots available. Please make another selection." It is impossible to get hold of anyone at the Portside branch to assist me to get a booking. Please help.
1 reply
AluCape Expert
57 months ago
Excellent service
Went with Alucape based on reviews on Hello Peter and I was not disappointed. Excellent service from Jacques, who provided the the quote and communicated with me throughout the process, and Morne who did the installation. Will highly recommend.
1 reply
FNB (First National Bank)
68 months ago
Top up instruction for deleted number
FNB as a bank is brilliant, but I cannot say the same about FNB connect. A top up amount for R109 is coming off my account for a number that is no longer active. I have tried numerous times to get this rectified but the call centre agents are clueless. I once spent over an hour sent from one department to another with no luck. My private banker was tasked to resolve the issue but I haven't heard anything back. It cannot be that difficult to resolve, I just need someone to remove the top up instruction against this number.
1 reply
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)
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