SG
Shamiel G
Active since Jun 2010
5
Reviews
0
Industries
Reviews
5 reviews4 months ago
No SMS pin to withdraw cash. No feedback from Momo
On 2 December I requested a cash-out of R2 500 from the Momo app. I received a confirmation SMS stating that I would receive the PIN needed to withdraw the cash from a Nedbank ATM. However, no PIN ever arrived. I logged a complaint on 3 December and was promised the PIN, but three days later I have still not received it. This delay is unacceptable and is negatively impacting my cash flow.
0 replies
46 months ago
Missing voucher codes due to system mulfunction in store
I purchased a gift card for R4000 from the Cavendish Square branch. While loading the gift card with the 3 voucher codes, the store had a system malfunction and the transaction showed as it was a purchase in cash, with my vouchers subsequently being lost. The store logged a call with the head office, but 4 days later they and I have had no feedback. I have a a copy of their correspondence with head office and they are waiting for someone at their head office called C******* A****** that is not responding to any of the emails. Sales have started at Cape Union and I am unable to purchase anything now.
134 replies
50 months ago
FNB Portside - Home affairs centre or not?
As a FNB PW client I am disgusted at the non existent services of ID smartcard appointments for FNB clients at the FNB portside branch in Green Point despite being advertised as being a location where the services are available. I have completed the application process on the home affairs website but there are no dates available. No matter when I try I get this message "No time slots available. Please make another selection." It is impossible to get hold of anyone at the Portside branch to assist me to get a booking. Please help.
53 replies
53 months ago
Excellent service
Went with Alucape based on reviews on Hello Peter and I was not disappointed. Excellent service from Jacques, who provided the the quote and communicated with me throughout the process, and Morne who did the installation. Will highly recommend.
53 replies
64 months ago
Top up instruction for deleted number
FNB as a bank is brilliant, but I cannot say the same about FNB connect. A top up amount for R109 is coming off my account for a number that is no longer active. I have tried numerous times to get this rectified but the call centre agents are clueless. I once spent over an hour sent from one department to another with no luck. My private banker was tasked to resolve the issue but I haven't heard anything back. It cannot be that difficult to resolve, I just need someone to remove the top up instruction against this number.
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)