L
Liana E
Active since Aug 2023
5
Reviews
0
Industries
Reviews
5 reviews22 months ago
Paulina Mashego was extremely professional and helpful with my query
Paulina Mashego was extremely professional and helpful with my query. She called back as promised and delivered awesome service.
53 replies
26 months ago
Aerial & Satellite NOT SO EXCELLANCE
If there was a minus 1 star, I would give that!!! They are useless when it comes to adhering to appointments made. The technician blatantly lies to the call centre operator about supposedly having called me to reschedule, when I did not have a single missed call on my phone. On more than one occasion, I might add. They rescheduled the appointment twice and twice the technician did not show up and they 'apparently' cannot get hold of him. Absolute worst customer service!
0 replies
31 months ago
Impossible to cancel a contract
Impossible to cancel a contract. Call centre NEVER gets answered. No email response, not even from the MD email address recommended if your queries are not being addressed. They are first in line to take the debit order but does not provide the opportunity to cancel a contract, even when you are willing to pay the settlement amount.
131 replies
31 months ago
Thabang Seoka Awesom...
Thabang Seoka Awesome service and very professional
131 replies
32 months ago
Gugu Mathibela gave ...
Gugu Mathibela gave me the most efficient service
60 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)