Active since Aug 2023
I recently purchased a vehicle from BAIC Umhlanga, I was assisted by Tarique who ensured that I received prompt feedback, as well as offered great customer service throughout the decision making process. The Finance Manager as well as Sales Manager Viola and Mac, we're also incredibly helpful!
Albertus was efficient, and quick to update my policy docs
Terrible Dealership. I've been mislead by their sales person with motor plan and maintenance plan information, and what seemed to be friendly and helpful service was a facade for commission earnings. Absolutely no accountability or ownership. Take my advice and go somewhere reputable, Jeethen and Sashin may seem friendly but will not assist you six months down the line! They will literally turn the cold shoulder to you and advise that "this is between you and the bank now" Pathetic.
The query option provided is redundant. If you get stale food delivered, you get an acknowledgement, get asked to repeat yourself and then no reply is received.
Awesome! Sashin was very helpful, even after the purchase was completed. A very pleasant experience dealing with this Dealer, definitely recommended!
Johan, assisted me promptly and timeously with a car inspection and vehicle tracking inquiry!
I used the chat platform to get assistance with a quote review, I received a callback in less than a minute, from a 5 star senior representative - Laurette. She proceeded to provide assistance telephonically which took under 10 minutes, and at the end managed to offer me a great deal that showed me that King Price values their customers! Laurette displayed excellent customer service skills and definitely deserves all the recognition she could possibly get for her efficiency and work ethic, Thank you Laurette!!!
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