Active since Aug 2023
I am ****son and I was bumped by one of the Pucto buses 6336 on the 13th October 2025..I have since been given a claim number and they said I must follow with the insurance company Carleo Insurance Brokers.When I follow up with the insurance company, the insurance company then says they are awaiting reports from the their client which is Putco.I dont know who to follow up with anymore.. Kindly please assist.. I use the car for work and the boot is not closing..I need to get it fixed as soon as possible..
I attempted to purchase return ticket from Bosman to Park Station and the money was deducted from my account but my Gautrain card was never credited. I am told that we will have to request an online refund and this is the only money I had.I don't know how Gautrain thinks I am gonna make it to work for the next two days..I need my card to be reloaded for my travelling..
I attempted to purchase return ticket from Bosman to Park Station and the money was deducted from my account but my Gautrain card was never credited. I am told that we will have to request an online refund and this is the only money I had.I don't know how Gautrain thinks I am gonna make it to work for the next two days..I need my card to be reloaded for my travelling..
To whom it may concern (Vuma fibre) Let me just begin to express the disappointment at the level of service received by this company.. We had an appointment for today at Tuesday 10am and the technician did not come through in time..I had to make calls of which i was sent back and forth by the company and j using my own airtime and money do do this.. I eventually got a hold of the customer care and I was told that the technician would arrive at 1:30pm. I had initially organized with my bother, for him to be there for the installation because he is the only man in the house because i live elsewhere... The technician arrived around past one and my brother had to be at work so he left before they could even arrive.. They found my sister and my mom and they were told that they are not allowed to remove the pavement,it must be done by the client of which this is something I was not told initially.They can't install the Fibre now... Today was the only day off my brother got and now we have to make alternative plans of which the two problems stated were not our mistake.. This is such a disappointment and I can't even begin to say how much of an inconvenience this is... This is a bad first time experience and I would appreciate it if you hear my concern and come with a solution that would best suit both parties.. The customer care consultant kept on apologizing,we accept the apology but this does not solve the matter..The company should be solutioning for clients especially if the problem came from their side.. My sister and mom are available everyday during the week but the men of the house are not there for the digging and removal of the pavement..We will have to organize for this to happen when we get other our days off and this could take time.. we need to be connected as this is important for my siblings and kneeses and nephews for school work. Worst experience ever..!!!!!
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