SB
Sean B
Active since Aug 2023
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
STEELING FROM CLIENTS
Hi have canceled my my contract with NETSAR at the end of my contract. And that was no problem at all. That was about a year ago. And from then till now. 5/11/2024 they take R 65 from my account. I called and mailed them countless times. And keep telling me it is canceled. I even called the bank to reverse the debit order with no luck. At the bank say I must call the company. I have done this countless times. And today it was taken again. I WANT MY MONEY BACK FROM OVER A YEAR AND SOMEONE FROM THE CEO DEPARTMENT TO CALL ME TO GET THIS SORTED. PLEASE STOP USING THEM AS THEY ONLY STEEL FROM THEIR CLIENTS !!!!!!!!
106 replies
18 months ago
steeling money
I was in Hospital for 2 nights and 2,5 days. For a procedure, I got pre-approval for myself with all DR referrals and letters. Got approved and co-payment was made in the hospital as requested. The day came that I was to get the procedure done. And on that the DR noticed has to be done. That is related to his producer. But done by another DR. They got it approved the next day. And after all the test was done and the procedure was done as well. Now I need a system at my home to help. But got told there is a shortfall as I have exceeded my max use on my medical. This is the first time in about 5 years I am in the hospital or any family member on my policy. I accepted the shortfall. Know when I ask the supplier of the system I need. The supplier says they can't do anything till Momentum Health gets back to them with the payment. I agree with the supplier 100%. ( They are wonderful ) but when I go to my claims report on the Momentum system ( App) it tells me to code 10 and have exceeded max spend. And on the same report, it says the amount paid to the supplier. But the supplier says they have not received any payment. Momentum never gets back to anyone nor sends any communication out to anyone about updates or anything. This is the last straw why I am giving this bad report and why I will be moving all my policies to another company in 2025
106 replies
18 months ago
Worse service ever.
if i could give a worse review i would. I been having download speed problems. I pay for 300 meg down but don't get over 90meg but 150 up. I spent over an hour on the phone with them, and then I got warnings because I didn't speak to them, but I heard them perfectly. But they did it on purpose as it was close to 20:00 p.m. They blame me as a user due to my ups on the fiber box and router. But it has been on the ups for over a year with no problems. Been a client with them for over 15 years. and have other products with them as well. Call me on 0823523151. Don't even get me started on your app.
0 replies
21 months ago
Bad bad warrenty service
Hi if I could give -10 i woukld. Here is my story and what i mailed to them for over 2 weeks with no resolve. Good day Hope all is well I am going to take the following further as no one gets back to me after 2 weeks. I as the client keeps to make contact with the company and no one gets back. And every time everyone keeps asking for the same information over and over again. I bought the chair in November 2023 and paid about R 8000 for this. Now that there is a problem with the product . I get nowhere. So how long is this going to take ? Till the 12-month warranty is over. Or till you all hope we as client stop contacting you ? Well, this is not going to happen I am going to give my lawyer the instructions to take this further. As there is the consumer act that will be on my side. And that you as company that sell a product with warranty need to follow. I will not allow to be with out a chair for weeks on end. Eiter, you replace it on the spot or fix the problem on my property. From: noreply@salesforce.com <noreply@salesforce.com> On Behalf Of General Case Queue Sent: Tuesday, July 16, 2024 2:10 PM To: sebroodryk@mweb.co.za Subject: Thank you for your inquiry Good day Thank you for your mail & thank you for taking my call as mentioned telephonically the reclining part is getting stuck, Please can you attach a full and clear image of the couch for me please for escalation, thank you Thanks and Kind Regards Sherry --------------- Original Message --------------- From: [sebroodryk@mweb.co.za] Sent: 2024/07/16, 12:00 To: returns@decofurnsa.co.za; dispatchcenman@decofurnsa.co.za; info@decofurnsa.co.za Subject: RE: RE: Char problems EXTERNAL: This e-mail originates from outside the DECOFURN organization. Be careful when opening unrequested links and attachments. Good day Hope all is well Any news on the following as been about a week with no feedback at all. I would like to get feedback asap please Regards Sean Broodryk 0823523151 From: Centurion Dispatch Manager <dispatchcenman@decofurnsa.co.za> Sent: Friday, July 12, 2024 1:22 PM To: sebroodryk <sebroodryk@mweb.co.za> Subject: Re: RE: Char problems Hi Sir Could you please attach photos of the problem areas you are experiencing along with a clear photo of your original invoice for processing purposes. Provide as much detail about your problems as you can for assessment. Thank you Thabo Kekana dispatchcenman@decofurnsa.co.za | t 012 100 3202 57 Sarel Baard Crescent & Vicki Drive, Rooihuiskraal, Centurion www.decofurnsa.co.za ________________________________________ From: sebroodryk <sebroodryk@mweb.co.za> Sent: Thursday, July 11, 2024 8:50 PM To: Centurion Dispatch Manager <dispatchcenman@decofurnsa.co.za> Subject: FW: RE: Char problems EXTERNAL: This e-mail originates from outside the DECOFURN organization. Be careful when opening unrequested links and attachments. Sent from my Galaxy Good day Please is there any feedback ? Regards From: sebroodryk@mweb.co.za <sebroodryk@mweb.co.za> Sent: Wednesday, July 10, 2024 10:20 AM To: dispatchcenman@decofurnsa.co.za Subject: Char problems Good day Hope all is well Please assist in warranty. As per photos attached. Problem is as follows. The leather is coming loos, and the recliner part of the chair is getting stuck then springs loos on the one only. We bought it in November 2023 as per photo. The information in this email may contain confidential information. If you are not the intended recipient or received this email in error, please note that reuse of the information is prohibited, delete and disregard all contents of the email immediately.
0 replies
32 months ago
Service
Best and friendly service from Desmond Roodt The transaction went smooth with no problems and went beyond what was accepted
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)