I
Ingrid L
Active since Aug 2023
3
Reviews
0
Industries
Reviews
3 reviews11 months ago
SHOCKING SERVICE
Absolutely shocking service!!! I wouldn't even give them 1 star but I have no choice. My printer went in to Partserve SA (Epson repair centre in Cape Town), mid Feb - I paid just under R1000 for a "service" and it was returned still faulty. The so called "test-papers" that is was returned with were clearly printed by another printer. I was told they would re-look at it and that I would have it back in a week.....I am still waiting. I am now asked to pay R2000 for parts. I requested credit for the so called service and consideration that I have been hiring a printer for 3 months. Chantelle the manager should not be in this position - she has NO CUSTOMER etiquette and is down-right rude. Think twice when buying an EPSON printer, as this is the only place you can take it for repairs.
58 replies
11 months ago
SHOCKING SERVICE
Absolutely shocking service!!! I wouldn't even give them 1 star but I have no choice. My printer went in, mid Feb - I paid just under R1000 for a "service" and it was returned still faulty. The so called "test-papers" that is was returned with were clearly printed by another printer. I was told they would re-look at it and that I would have it back in a week.....I am still waiting. I am now asked to pay R2000 for parts. I requested credit for the so called service and consideration that I have been hiring a printer for 3 months. Chantelle the manager should not be in this position - she has NO CUSTOMER etiquette and is down-right rude. Think twice when buying an EPSON printer, as this is the only place you can take it for repairs.
58 replies
32 months ago
I am new and they ar...
I am new and they are very helpful on the what’s app chat
132 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)