TM
Tshediso M
Active since Sep 2023
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Pathetic Service
Frustrating service I've received. This coming Tuesday will be marking two weeks since I app**** fiber through Mr. Ramantswana Kgarudi, and despite my follow-ups through calls and msgs there's been no response. Worse off no communication channels to escalate complaint to supervisor. Also, Vuma, as your ISP, often claims areas are too far for to send technicians for installation. Join on your risk.
53 replies
1 month ago
Pathetic and ************* service
Pluxnet staff made commitment made by sales consultant Princey that installation would be done within two days of payment receipt. Friday came and went, and nothing happened. This week, I communicated with Mr Kgaroli, who promised I'd get a call to schedule installation from Monday morning. It's now Tuesday and still no call. I've sent messages and called with no response. I'm frustrated about wasting money on data from Saturday till today. Pluxnet comes across as ************* and negligent
159 replies
1 month ago
Pathetic and ************* service
First time joining Pluxnet fiber commitment made by sales consultant Princey that installation would be done within two days of payment receipt. Friday came and went, and nothing happened. This week, I communicated with Kgaroli, who promised I'd get a call to schedule installation from Monday morning. It's now Tuesday and still no call. I've sent messages and called him with no response. I'm frustrated about wasting money on data from Saturday till today. Pluxnet comes across as ************* and negligent they will even go to an extra length of pleading to take down comments on Hello-peter.
0 replies
1 month ago
Pathetic service
Sales consultant Princey servicing Parys so unprofessional, since payment deposited into Pluxnet Fibre account no scheduling or call got from him or company itself. You will phone been number one on queue and hold for more than thirty minutes.
0 replies
13 months ago
DSTV FIBRE monthly challenges
DSTV FIBRE, know that you've had to deal with: - Frequent downtime (three times in a month) - problem never be with ISPA but from their side - Being transferred between consultants multiple times - Difficulty accessing fibre decision-makers - Long wait times of close to four days for fibre fibre issue to be resolved - High call costs (R700) just to follow up on your issues - As today I have fully more than 15 days without fibre Be warned
0 replies
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1 Star
5 (100%)