BC
Batanai C
Active since Sep 2023
3
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0
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Reviews
3 reviews28 months ago
Deposit issue
This company is a **** no offices the address takes you to a bridge in cape game. Arie refuse to pay my deposit he has been avoiding my calls and letter lie that the paid my money in my account. Tried calling asking for proof of payment and up telling me that he is on leave he has network issues now he is not even answering my calls i lost my deposit and internet i wouldn't recommend anyone to rent to this guy he is very unprofessional.
0 replies
31 months ago
Claim which took 2 and half weeks to be paid.
Did a claim on the 3rd of September for my tyre noth has been done after several follow ups when i sign for this product was told they will pay one tyre up to 2k now after several complaints and follow up for my BMW 520d bidvest send ans sms that they can only pay R690.00. Next time when people are signing up for this insurance rather be open and honest from get go. Where in South Africa will tou buy a size 16 bmw tyre for that amount. Learn to be open and honest with clients from the start. Claim number 4001_00019257411. Even the lady from tygerwheel Durbanville called and said i do not know what these bidvest guys are doing they only pay 690 i do not know why.
131 replies
32 months ago
Tyre claim
Not happy with the way i was treated by bidvest. I claim for a tyre on the 4th of September a guy called Tabani Kwela was assisting he me advise me to visit tygerwheel Durbanville for the quote which i did. One of the staff members at Durbanville tygerwheel assisted me took the photos and tyre thread she then advice me that she will call me after Bidvest have paid. So thatbi can get a new tyre since then nothing has been done i had to do the follow up my sell calling bidvest Tabani kwela answered the call and he told me tha i should go back again to Durbanville so that she can retake the picture of tyre thread i asked why since that lady took all tye pictures ans it was forwarded to them. And why i did not receive any email or calls regarding that issue . He then when and say your email address was captured wrong. I asked him why didn't you guys call me you have my phone number its now more than a week and you telling you not going to pay for the tyre i have to go back to tygerwheel i am working i can only be off on Tuesday next week he then say they is nothing he can do to help. I pay my insurance every month. If they had told me form the beginning that they take for ever to pay for a claim i could have opted for a better insurance company the service sucks so it i was traving ans this had happened at the middle of nowhere i was going to be stuck for a week. That lady at Durbanville tygerwheel told me that she did took all the required pictures and forward to them but up to now no help from Bidvest and they seem not to care at all.
130 replies
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1 Star
3 (100%)