LF
Lente F
Active since Jul 2011
3
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0
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3 reviews77 months ago
Cancellation nightmare
Struggling to get my issue resolved. Cancelled my membership in october. Last month of membership went off in november. Now another debit order has gone off my account for december. I have phoned and left messages countless times. I have emailed info@moimooi and Harrison Venter as well to day mo response or refund. I need my devit order to be cancelled and a refund issued for monies taken after membership was cancelled.
122 replies
122 months ago
Grahamstown festival Bedfinders fiasco
Our stay at Kleuterland Primary School Hostel was, to say the least, not what I expected after the many e-mails between ourselves and Kim from [URL Removed] Grahamstown which clearly communicated our accommodation needs; <br> <br> Learners were expected to sleep on thin mattresses with stained linen. <br> A single female teacher and a married driver where expected to share a room. The teacher had to sleep in the kitchen for 6 nights. <br> The high school boys and girls were expected to share rooms. <br> The fact that the majority of doors could not close properly, impacted on the privacy levels.<br> Finally the walkway towards the accommodation was poorly lit and very dangerous to walk. <br> <br> Several attempt have been made to get a response from Kim at Bedfinders. No joy.
0 replies
132 months ago
Illegal debiting of account and no delivery!
I am currently holding for customer serivce (30 minutes and counting) - the recorded message is telling me I am customer 4 then 3 then 2 and then 1 and then it loops telling me I am customer 4 again... I have now given up after trying to get hold of any response via phone, email, facebook messaging or twitter! <br> <br> On Monday Rubybox debited my account for a second time after the montlhy allowed debit was already taken on the 2nd of June. I would like my monies refunded immediately! <br> <br> Secondly in May I received no Rubybox delivered to my and after countless phonecalls and emails I finally received delivery of the May box on the 4th of June. <br> <br> Currently today on the 17th fo June I still have not received my June box. <br> <br> What is going on over there at Rubybox!
0 replies
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1 (33.333333333333336%)