RP
RP P
Active since Sep 2023
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
I would like to writ...
I would like to write a review about MiWay Insurance
56 replies
6 months ago
Absolutely *********** Service
I was contacted by Russell who promised to provide feedback on 29 September 2025. He called me on 29 September 2025 to say the that Instantlife IT Dept is working on resolving my complaint. And that i would get feedback on/before 3 October 2025. Today, 3 October 2025 I receive an email to say he's still awaiting Instantllfe IT dept to give feedback. I must wait until 10 October 2025. -- I'm so frustrated right now. Even Customer support at Instantlife itself stopped communicating with me since 23 September2025. Seems like i'm not the only one waiting a cashback (there's MosesR also complained on Hellopeter)
53 replies
7 months ago
Terrible service and miscommunication
I took out a Instantlife policy on 1 March 2025. The policy terms and conditions state that a cash back would be due six months after payments are made. It is now the 7th month. They are giving me the run around for the cash back. My policy debits are from my husbands account because he has an ABSA cheque account and also online banking. Now they are saying the policy holder and payer has to be an ABSA account holder… nowhere that it stipulate that in the policy. I’ve asked to speak to a manger.. but to no avail Please don’t use Instantlife by ABSA
159 replies
10 months ago
False information and advertising
So I made a booking on 14 June 2025. I enquired about their specials which was the 20 prawns for R179 and the quarter chicken and 4 prawns for R119. The gentleman who made my booking said the specials were still on. So I confirmed my booking. When we arrived on 15 June 2025 and started to order we were told that there were no prawns anymore and those specials were now not available. However we could order from the main menu 10 prawns. One fails to understand this. In any case their service is below average.
0 replies
14 months ago
Request a call-back
I wish someone could call me back A lady by the name of Puma assisted me. I need an amendment to be done to my policy -- I've been trying to get hold of them now for 3 days-- to no avail
53 replies
31 months ago
Cartrack asking for payment for SERVICE NOT RENDERED. Manager Megan Dawood,doesn't return calls
CARTRACK's Call Centre Manager Megan Dawood refuses to return calls. I have been requested by Cartrack to pay for repairs to unit that THAY HAVE NOT REPAIRED. The call centre staff call every day requesting for payment-- I have repeatedly told them to provide proof and details of the unit that they repaired and NONE of them can provide that information and yet they are rrequesting for payment. i requested for the manegr to return my calls.. and she's obviously too busy to do so. Lindiwe from Cartrack even called early on a Sunday morning to tell me I am owing them R600
262 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)