DD
Doreen D
Active since Sep 2023
3
Reviews
0
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Reviews
3 reviews4 months ago
Capitec Incompetence unqualified agents
Good day I have had a terrible day trying to explain to 3 agents Ayanda, Then Andi & MpumiS about a PENDING amnt on my capitec app that must just be cancelled as I have cancelled the transaction with A TEMU merchant yesterday. I can give more info coz they Order is not despatched or Placed neither was the incorrect amount popped op and the R1 deals was no Longer available to me so I stopped the whole order and did not proceed with Both the Payment and the Order which seemed to be a ****, now a letter in Pdf form is requested from a merchant on Capetown to confirm the goods was not sent to me. Insane is an understatement really now, ehonis going to call Capetown om a 71 year old pensioner and the expectation is for me to deal with TEMU and then get the Pending money put back on. My account, All this got a lousy r150 to Capitec and much needed to a pensioner instead an agent calling from the bank if They want a letter to proof to them I got nothing from temu Doreen Davids 0791161803 55/06/20
0 replies
10 months ago
Traumatized with bad service post Heart attack
I have had the worst experience ever in the 3rd month of my Chronic meds delivery, More traumatic because it's my Heart medication which I've been using out of hospital for 2 months only Post Angiograms twice and 6 Stents insitu
1 reply
33 months ago
Vox is pathetic without limit you ask for a manager they send options to choose in WhatsApp no people skills no sympathy or empathy for adults/ pensioners Cold attitude allthoug there are 2 people that tried to help but 80 % is very unhelpful just passing
Good day, I've had the worst Ever experience with vox From day 1. I've never seen this before the *********** service starting right from the beginning with the technician delivering Wring package, then the struggle to be connected, then having being Activated to the wrong packagyall together. Still struggling after paying on the correct package which is not activated to date. Unbelievable and they do not call to fix their mess just useless chats Still without WiFi for 18days FRUSTRATION to the core
3 replies
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