J
Johannes M
Active since Sep 2023
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Unfair Treatment and poor support
I trusted car track and i have been with them for about 3 years, but recently they have changed and don't care about their clients, what the care is the premiums. i had i problem with my dash cam last year. called them to assist and they sent technician who advised that my car battery is faulty, i took the battery center and confirmed my battery is still fine. i called them again hoping that they can assist but till today when i call they transfer me from one department to another. now my account is in arrears of +R2000 and they force me to pay for the service that i never received. if i try to cancel with them they bill me more money as i signed contract with them. BUT, is it fair for me to pay for the service iam not receiving just because they control their system? i just want them to sort the issue with my dash cam and my account arrears.
56 replies
7 months ago
Consultant helped me...
Consultant helped me to understand how my policy works, benefits and on how i can interact with them via mobile app
53 replies
12 months ago
UNHAPPY CLIENT
The bad services EVER, a bought my car here in 2023 and always made sure i take it here for all services. On March the car started making funny noise, especially when i drive in a bumpy road, i took the car in immediately and technician told me that the problem my wheels, i bought new wheel and problem never stopped. i took the car in last week 08/04/2025 and they told me that the warranty has expired on 05/04/2025 so the car will not be covered under warranty - after a day they called me and said technician can't hear any noise from the car. i mean the noise is irritating and they ay they can't hear any noise. very dissapointed in Ellen and his team, they made sure they dont help me until warranty expire - i will take my car to some workshop to be fixed since THEY can't fix their own car... useless people
0 replies
24 months ago
Happy client
A very organized team that knows what to do. They have organized a wedding for me in a short notice after my team dropped me at the last minutes.they have almost everything you can ask for an event. From sound, deco, food, mobile toilets ,video everythinh was marvelous. Happy client
0 replies
24 months ago
Khaya Mathebula was ...
Khaya Mathebula was so polite and helpful She assisted me with my car
53 replies
31 months ago
Consultants are frie...
Consultants are friendly and always willing to assist.
131 replies
31 months ago
Cynthia Kobe was so ...
Cynthia Kobe was so helpful, she explained my contract in details.
131 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (28.571428571428573%)