Active since Sep 2023
Constant page error. Can not upload docs. Documents emailed , still no response. Can't log onto the account password error. Can't reset password. Total web page error. They say they open on a public holidays. No response on the contact numbers provided.
I opened an account with them. Provisionally approved. Requested docs to be uploaded. With cant be done on the website. Due to their page error. Documents emailed. Contact number says open on public holidays but clearly not. Now I try to log back in my account. Error on password. Trying to reset password also an error on the page. Absolutely perthetic service
Booked in at chalet. No headsup of groups expected for that period as day visitors. We could not use any outdoor facilities due to fully crowded. The guests that book in to stay. pay a hefty fee only to use the hydro. Slides close early which only accommodates day visitors. Residents are stuck at hydro as outdoor is full capacity snd overcrowded.Spoke to the manager he was arrogant n of no help. Think twice before you book . Why pay such high rates when you stuck at the hydro with kids due to overcrowdes