Active since Oct 2023
I have sat close by my door bell the entire day as I got the sms that my order was out for delivery today 6 December 2025. Not once has my door bell been rung and everytime I heard someone hoot, I went outside to check and no one was at my gate. So why did I get an sms that my delivery failed because "no one was home and I couldn't be contacted" there was also not attempt of anyone phoning me. Now what must happen as this is a very urgent order.
I have had two terrible experiences with this small business. The first experience happened last year where I ordered a couple of items and then had to wait about 3 months for her to continuously ignore my emails and delete comments on her instagram page for her to finally ship my items and of course there were items missing. The second time was in May where I couldn’t resist ordering a sweatshirt from her and once again it took nearly two months for her to say she shipped the item but the courier never sent tracking info and then she continued to ignore my emails even after she asked for my banking details to refund me. Her favourite thing to say is she added a gift to make up for the bad experience. After all that, the package never arrived. She is useless at doing anything related to business and customer services.