J
John S
Active since Oct 2023
3
Reviews
0
Industries
Reviews
3 reviews9 months ago
The worst Hyundai dealer in the Western Cape
Below is a summary of the issues encountered: 1. Vehicle Registration Still Pending Despite purchasing the vehicle over a month ago, the car is still not registered in my name. This is both unacceptable and ********, and no clear timeline or follow-up has been provided regarding this matter. 2. Mechanical Issues Shortly After Purchase After acquiring the vehicle: The engine warning light has come on twice. There is a significant oil leak from the engine area. 3. Inspection and Feedback – 10 June 2025 The vehicle was booked in for an inspection on 10 June 2025, and on the same day, your service department provided a list of urgent repairs required: Replacement of the tappet cover gasket Replacement of four O-rings Replacement of the high-pressure pump seal Replacement of the fuel pressure sensor Refill of anti-freeze coolant 4. Lack of Communication and Responsibility Avoidance On 11 June, I contacted your service department for an update and spoke with Jamie, who stated that she was awaiting feedback from the Second-hand Vehicle Manager and would revert the same day. No feedback was received. On 13 June, I followed up again and was informed by Jamie that a claim was submitted via my extended warranty. This raised a red flag as the vehicle is still within the 6-month statutory warranty/guarantee period as per the Consumer Protection Act and Hyundai's own policies. I questioned this and was told to contact Mr. Lincy, the Second-hand Vehicle Manager. Upon speaking to Mr. Lincy, I was shocked at his dismissive attitude. When I asked why the extended warranty was being used instead of Hyundai’s 6-month guarantee, he claimed that because I received a discount on the vehicle, the 6-month guarantee was nullified. This is not only false but potentially in breach of consumer rights. At no point during the sale was I informed—verbally or in writing—that a negotiated discount would void Hyundai’s standard post-sale guarantees.
0 replies
12 months ago
I'm extremely satisfied with MiWay Insurance! Their service has been top-notch from start to finish
I'm extremely satisfied with MiWay Insurance! Their service has been top-notch from start to finish. I've had a seamless experience with them, and their team is always responsive and helpful. I'd highly recommend them to anyone looking for reliable insurance coverage. 10/10 would definitely use them again!
58 replies
31 months ago
Very happy with the assistance I received today by having my monthly premium reduced by over R200
Very happy with the assistance I received today by having my monthly premium reduced by over R200.00
131 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)