AN
Andile N
Active since Oct 2023
4
Reviews
0
Industries
Reviews
4 reviews7 months ago
Debt removal certificate
Good day Trisha Thank you for working hand in hand with me and always giving me feedback. And the team I love how if I was unable to get a hold of you they new what I was talking about
53 replies
7 months ago
Getting a clearance certificate
They are hands on with they customers, I love that they kept me updated
53 replies
7 months ago
Prescription letter for an account
It’s been 3 months now trying to get a prescription letter from MTN ,as my name cannot be removed from debt review due to them ,they say they can’t find my account number as it is on the old system meaning they can’t help me ,they can’t give me any form of letter mind you without this letter I’ll forever be under debt review I’ve emailed them more than 50 times giving them my ID number giving them the account number that I have that was given by them to the debt review company 10 years ago when I had app**** to @debtrescue, the company itself also emailed MTN and they have failed to reply to them when I call MTN I’m being asked questions like are you sure you even had an account with MTN please send more proof, Iv emailed all necessary departments and none of them to date has gotten back to me with a better answer besides we cannot find your ID or account number,all I’m asking for is a prescription letter for this account or a letter that states that my account cannot be found due to the system change as it’s not my fault that systems have changed and old accounts were not brought to the new system
0 replies
31 months ago
Bad service
My mom had a Nedbank account and left Nedbank because overnight someone would send in money in take it out, that was about 4 years ago , to months back she went back to open a new account with them , the lady who opened the account did not say that her old account is still active, now last week on the 29/09/23 her account was suspended due to the old account expiring, when she got to the bank they told her it will be fixed by Monday the 02/10/23 , she went back to the bank on that day and they told her they have sent in everything they waiting for authorisation they didn’t tell her for how long she must wait, till today her account is still closed,imagine been paid but you can’t use your account all because someone didn’t do they job
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
2 (50%)