ZK
zulfa K
Active since Oct 2023
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Disappointed in respones and time frame
Ive recently visit the spa for a 2 nights stay, after check out, myself and family drove back to cpt, as soon as we got home I called the reception got through to Emma Informing her that my son has left his watch there that was long before the new visiting started, she promised that she will call took my number as well as room number. She never called that day, my question did she ever ask the house aid, the next morning I called she was not available but I was informed she emailed me , I responded there is no email the guys said check ur spams which I did, nothing He ask for details I gave it 5 minutes later bear I mind the next oh sorry the house aid said they got nothing They so unprofessional, the Sharon email sorry they didnt find anything close case Like really now is that howu treated ur guest Im disgusted at the behavior I informed them we forget it there Please check the rooms
0 replies
18 months ago
Delta - great people...
Delta - great people skills, patience, and listen to issue at hand and assist in the best possible way , big thumbs up he saved omsure from losing a client
53 replies
31 months ago
Worst service
This is the worst recovery system, Ive had a accident in April 2023 accident not even my fault but im at a lost , they struggling to get hold of third party. After numerous calls emails only in September 2023 Im told I need to go to small claims for my access fee. They don't respond to mails only after days if you keep on emailing them. I pay insurance every month but if you in an accident third party gets away so why have insurance if you have to by for all damages
393 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)