Active since Oct 2023
I went to NTT Ford dealership is Richards bay,I saw an XLT 2026 model there with around 13000 kms,I met a sales person by the name Lunga, I later requested a quote on the car as I already arranged finance privately. When the quote arrived,amongst other things they added on f&i it was a tracker,scratch and dent cover,the total for these was close to 10 000. I asked Lunga to remove these things because I didn't need them. He said as per the dealership policy it is compulsory because that's how they make money as a dealership. I wasn't happy about it but I respected their ****, I then asked to do a test drive on the vehicle and he said test drive aren't allowed unless you will apply for finance with them first . I then asked him to the details of the manager to confirm this,up to my suprise, his manager confirmed all this to be true, he took further and said, what if you apply for finance and you are declined and already you have test driven the vehicle, he also said that no unemployed people are allowed to do a test drive on his vehicle. I was so disappointed and I ended up not buying but the level of ************** is very high on that dealership. People should just stay away from it.
It is difficult to get hold of them on the phone,however Mathapelo was of a great assistance
Avisha Panday'work is outstanding, the process of applying was a bit frustrating but she has done exceptional well. I would definitely recommend her and her company to other potential clients.
Very bad service from a lady called Chantelle, was trying to buy a BMW,no communication at all untill the car was sold. They again I encountered another **** of an experience from a guy called Ashley from JHB south branch. No communication, no call back. I had to cancel the deal after it was approved simple because they couldn't send the damn OTP to the bank. I also heard that they reserve cars for their friends, hence they delay others deliberately.
The most horrible and unreliable book store I have ever seen. No communication at all. After 4 months I am still waiting for my order. Have refused to refund my money back. These people are in a serious business of ****ming people.
Excellent service from Avisha, the process was frustrating for me but she went beyond in ensuring that application is successful. I will definitely recommend the services of Ooba homeloans to other people.
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