DM
Dridie M
Active since Oct 2023
2
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Reviews
2 reviews11 months ago
Worst service ever
I bought a bed for R5000 cash on 27.04.2025. when the floor lady was assisting me, I specifically said "I don't want the bed on display", she assured me that there was a bad in the storeroom. After paying, the sales lady was taking the same bed on display to the transport, we had a huge argument because I was specific about what I wanted and eventually she said since they couldn't refund me as it was a holiday then I must take that one on display and they will send the delivery people to come and exchange when the stock arrives. Indeed they came 2 weeks back with another one that already had it "legs" attached and less than 5 days after delivery, it was already making noise. This one is worse than the one I came back with initially and I honestly don't have time to keep going back to the store to complain. I think at this time you should just come and fetch your bed and give me my money back. How can I have a bed making funny noise in less than 3 weeks? So please Astra furniture mall, you either give me a proper bed or pay me so I can get a proper bed somewhere else
0 replies
30 months ago
Worried client
I am so stressed right now. NMG was handling my provident fund claim before their contract ended with Clicks last year. They sent a tax declaration for the year 2021/2022 before handing my documents to AF. That amount was only paid in September 2023. So because of this declaration ,SARS is rejecting my 2022 return as their system is showing i received an undeclared amount in 2022 which is something i only got this year from Alexander Forbes. To rectify this , NMG needs to cancel an EMP601. I fined them multiple times and eventually i was told to contact AF. Which i did and honestly AF did a lot and even contacted SARS and after everything it was established that the company that needs to cancel this declaration is NMG. I am still being sent from pillar to post. I even sent emails with an email trail that includes communications between myself and clicks and AF but no one is bothering to respond to me and while they are ignoring me ,SARS is already making me pay penalties because of this. This will be my 3rd month paying a R1000 because of NMG . i don't know who else to contact so i can get this resolved. The only company that must rectify this is ignoring me and therefore costing me money that i need in this current economy
0 replies
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