SR
Stan R
Active since Oct 2023
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
PROPR=Disgusting Service
A sungular displeasure to deal with this company. Fair warning, if anyone decides to use this company and expect even an ounce of"customer service" you won't get it. They will rather accuse you of being a **** and of dishonesty than accept responsibility Disgusting behavior from a supposedly senior staff member, her attitude was one of immediate belligerence and arrogance. She straight out **** that the issue I complained about was sorted out 2 days ago, when in fact I decided to leave the premises less than 24 hours since the comversation we had. Instead of addressing the issue, she took umbrage with me not notifying them that I had left the property. FYI they do not have a dedicated number one can call and didn't answer even when Lekkeslaap, through who I made the booking called them. Their whatsapp responsesaveraged 4 hours, I sent screenshots to Lekkeslaap of those messages As I write this, I am forced back to this property where I am unhappy because the issues I had are still unresolved. I paid almost R10k for this accommodation and they refuse to refund me any of my money DISGUSTED!! I will be very very careful to look at reviews of companies in the future. NEVER AGAIN with PROPR Pity I can't give zero star ratings
0 replies
15 months ago
Pathetic Service
I would never use booking.com ever again! Their service is pathetic. On my first booking I chose St Lucia Palms and paid for the booking for 2 nights. I get a message saying my booking could not be confirmed and I have 30 minutes to respond. However, there are no return address/email or other manner to respond. They did however take payment for that booking. Because it was late at night I thought perhaps it's because of the late hour and didn't bother too much. Then again on the 16th January I found another place also in St Lucia for the same dates and decided to give it another try. I went through the same process of booking once again and po and behold! I get a message saying there seems to be an error and my booking could not be comfirmed. So once again they took my money but no booking. These 2 incidents occurred in less than 24 hours! Is this a legitimate business or a ****? Perhaps I I'll get my refund eventually but why does it have to take 7-12 days for a refund and why take payments BEFORE a booking is confirmed! Not I out of pocket for a few thousand Rands and hope I'll get my refund at some future date Absolute disgusted and will never use this service again
0 replies
30 months ago
Non Delivery
Pity there isn't a zero rating choice. On the 6th of October I placed an order with rain for their promotional package of a router and two phone SIMs. Oh the 10 I get a message from CCD saying that they have received my parcel and would call me soon to deliver. They call me on Friday the 13 to say they will deliver on the 17th! This after I was told and have in writing that the delivery would be within 3-5 business days! Today is the 17 and it is 7.16pm. Nothing! I have used up more than half my monthly prepaid allocation calling them for SOME indication of what is happening, NOTHING! I sent them emails and asked if perhaps they are still using donkey carts for their deliveries or perhaps bicycles This company has NO right to exist, they are the worst courier company in the country and there are 1000's If you have a choice NEVER use this ******* company
393 replies
Review Distribution
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2 Star
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1 Star
3 (100%)