K
Kea M
Active since Oct 2023
4
Reviews
0
Industries
Reviews
4 reviews16 months ago
Miscommunication
I honestly thought I’d have a great experience because booking a unit was easy and smooth. However I decided to go view the storage place and realised that maybe I need a smaller unit . I told the consult to please move me to a smaller one and I asked her how much would it be and if I need to pay anything even though I had already made my payment and secured the 1month free rent . To my surprise the difference was only 100 and she tells me this after she has done the transfer from my initial unit to the smaller one . I told her that it doesn’t make a difference and asked if I can just go back to the special . She said unfortunately the system won’t allow me . I am so angry because not only did I lose the special but I’m still paying almost the same amount which doesn’t make sense . I asked the consult if there is a difference and she just continued with the transfer . If I could I’d gladly cancel this lease . Rent a store Honeydew SUCKS !!
0 replies
26 months ago
Good choice
I had a loan there and couldn’t pay one premium on time and they called me to make arrangements, the consultant was very understanding.
56 replies
27 months ago
I had a lovely lady called Pontsho Hlophe assist me with my policy this morning and I was very happy and impressed with how she handled my situation
I had a lovely lady called Pontsho Hlophe assist me with my policy this morning and I was very happy and impressed with how she handled my situation. She’s the reason why I am still with MiWay .
58 replies
30 months ago
Collen Ntlailane was an amazing help to me today
Collen Ntlailane was an amazing help to me today. I’m very happy with his Service.
131 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)