Active since Oct 2023
These are ******* trying to ***** money when you did not agree to join after learning they have joining fees and cancelation fees so i refused the terms and they still loaded me now when you fight with them they say pay your account then cancel their workers also has no professional ways of comunicating properly
Its now been 4months still no salutations to internet fiber problems feedback issues as still non existing i even send a email stating that if they cant fix the issue it means they can not provides the services they promised so cancel my contract with no penalties so i can move to an ISP that actually knows what they are doing nothing they lock you in a contract then want to overcharge you when they cant deliver stay away from Adnotes
These people have tested me 2 weeks still no connectivity on my fiber absolutely no customer service if you dont call whatsapp email hammer on them they will not provide feedback empty promises. I have gone as far as givving a Technician access on my laptop so he can setup the router ect. But to no success i have no customer service number for them even now and when iam speakong to the consultant and reqeust a supervisor or supervisor cobtact number iam being ignored