SS
Stevens S
Active since Oct 2023
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Damaged Furniture and Lack of Communication Regarding Insurance Claim
I am very disappointed with the lack of feedback regarding a claim I submitted to Pickfords earlier this year. On 4 February 2026, I submitted the requested claim documentation and photos after being asked to do so. I was then informed that the claim was registered on 6 February 2026 and that I would receive feedback from the insurance administration within 15 working days. Since then, I have sent several follow-up emails (11 February, 24 February, and additional follow-ups afterwards), but I have not received any meaningful response or update regarding the progress of my claim. The lack of communication is extremely frustrating, especially since the timeframe for feedback has long passed. I would appreciate an update on the status of my claim and a clear indication of when this matter will be resolved. For context, the damage occurred during the move, and I also noted that the coffee table and pedestals were not wrapped when they arrived, which may have contributed to the damage. I hope this review will prompt someone from Pickfords to urgently investigate the matter and provide feedback on my claim.
0 replies
25 months ago
Poor service
What a shameful customer service particularly from a coloured lady in their pretoria office
0 replies
30 months ago
Poor service from takealot and omega & supersonic store
I bought an omega 1900dc generator through takealot and it has stopped working only after 6 months. this generator has been supp**** by omega and supersonic store. why is takealot selling very sub-standard product through this supplier whom it is very difficult to get hold off.
0 replies
Review Distribution
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1 Star
3 (100%)