Active since Jul 2010
Support or sales make you wait for two hours to speak to someone, then get dropped. How can anyone work like this?
Good Morning Chanelle Jones Unfortunately, we do not accept this outcome; Parrot has sold a product at less than the 3000 lumens as advertised. Sent in under warranty, Parrot has failed to repair the projectors so that they can be used in a daytime normal environment That they are so dim they only be used at night or in a dark room, which was never disclosed on sale. Even with a new projector globe, these projectors have failed to project at 3000 lumens which Parrot has admitted via email. Parrot can either supply a working projector as per warranty or refund us so we can purchase a working 3000 lumens projector for the client. If the matter is not resolved today we will be taking it up with the CPA, this matter is now 2 months old and has still not been resolved. The projectors are clearly defective and under spec, they should never have been sold to us and were discontinued shortly after that. Below is the clients complaint “Hi Lyle Hope you can help. Teachers are complaining about the Parrot Data projectors. They are not clear when projecting and you can barely read the middle the sides are a blur. Teachers do not use them at all. What are our options? Can we replace them? What will the cost be? Marina”
Thank-you for getting back to us. However Discovery put our family at risk and there is no way we are paying for services not received during one of the worst pandemics of human history. If the fault was ours we would gladly pay, but discovery wants us to pay for their mistake without cover. Discovery can’t go back in time and give us cover for November, December and January 1) It isn’t our fault Discovery replied a month late, Discovery’s system failed to update my valid banking details. Discovery’s staff failed to follow up and actually check the problem exposing my family to certain death. (Full email history to prove it, uploading and sending everything requested) 2) Discovery put our entire family us at risk from the 5th of November until present 3) The audacity to want to force us to pay for their system mistake for services not received. 4) An insincere apology doesn’t excuse Discovery at all. We are quickly seeing why 90000 members have left Discovery in the past few years. We await proof of system failure (Which will take one more working day to produce) so we can pay for the 5 days of cover in November and what is left of January and the Claw back invoice already received from Discovery for the few invoices claimed for in that period and reinstate immediately. I have been on Gems, Medihelp and BankMed throughout my life. Three children later and we never had a problem. Not once. Discovery Medical is a disaster, disgusting!!
Was handed over to MBD Debt collection for an outstanding amount, however paid a early cancellation fee!!!! Cancelled my 6 contracts with Virgin Active due not having a facility for my kids to Gym with me at Hazeldean Branch after rude staff told me that kids weren't allowed to GYM with parents. Then to rub salt in my wound they handed me over to MBD, even after I paid an early cancellation fee and have proof receipts. CONTRACT NO: ********** 250 MEMBERSHIP NO: ********** 9 WARNING : BEWARE VIRGIN ACTIVE, RATHER LOOK AT ALTERNATIVES
NO service in resolving dropped calls, double calls to get through & calls going to wrong numbers. Problems reported to Vodacom, followed up thrice still no resolution. Vodacom happy charge me for 5 contracts every month but I am not getting what I am paying for. Vodacom Ref # A7-UHVN-O4VX PATHETIC
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