Active since Nov 2023
I decided to rather support a local company than an overseas company and after looking at reviews on multiple sites I decided to go with Leolab. They advertised the 30gm peptide I was interested in as 3 x 10mg vials and even though I knew the product would be less effective, it made financial sense to purchase 3 x 10mg vials. When I enquired about the dosage I should take on the 10gm vials, Leolab informed me that it was only 1 x 30gm vial. This is not what they are advertising on their website hence I cancelled my order. Leolab informed me that they will cancel my order immediately and refund me asap, even though they didn't even ask me for my banking details. I mailed them back with my banking details and since then I haven't received any feedback from them and no need to say I haven't received my refund. I've tried to mail them, What's App them and phone them on the only number available on their website, without any response. Have I been ****med or is Leolab legit and they just don't care about after sales service and taking liability for false advertising. No wonder the public rather support overseas companies.
If I could give a zero for customer service, I would. I've sent numerous emails and WhatsApp messages with no response. No good paying for a service and promised speeds I don't receive....not even close. No tech support at all. I've been loyal client for a long time but now I'm looking for service providers who can actually deliver on their promises and looking at most reviews I can see that I'm not the only customer who's had enough. No use leaving a number with my review knowing Rain's service.