AV
Albert V
Active since Nov 2023
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Ford South Africa Unable to Assist With Vehicle Serviced at Ford Dealership
I am extremely disappointed with Ford South Africa’s response to a serious issue involving my Ford Ranger, which was serviced at an authorised Ford dealership. After the service, the vehicle suffered a mechanical failure and became immobilised. The matter is now the subject of a formal dispute with the dealership and has been escalated to the Motor Industry Ombudsman of South Africa (MIOSA). When I contacted Ford South Africa for assistance, I was advised that they are unable to help, despite the vehicle being a Ford product and having been serviced by a Ford-approved dealership. No intervention, escalation, or practical support was offered. As a customer, it is difficult to understand how Ford South Africa can distance itself from a matter involving one of its vehicles, serviced within its own dealer network. Customers reasonably expect manufacturer support when serious issues arise following a service at an authorised dealership. While I appreciate that dealerships may operate independently, the complete lack of involvement or accountability from Ford South Africa in this situation is extremely disappointing and undermines confidence in the brand and its aftersales support. I believe Ford South Africa needs to reconsider how it supports customers when disputes arise within its authorised dealer network.
0 replies
2 months ago
No Practical Support From ABSA Vehicle & Asset Finance in Ongoing Vehicle Dispute
I am extremely disappointed with the response I received from ABSA Vehicle and Asset Finance regarding a serious dispute involving a vehicle financed through a joint venture with Ford Credit. My Ford Ranger, which was serviced by a Ford dealership, became immobilised shortly thereafter following a mechanical failure. The matter is currently the subject of a formal dispute with the dealership and has been escalated to the Motor Industry Ombudsman of South Africa (MIOSA). Despite the vehicle being under finance and my continued obligation to make monthly payments, ABSA advised that they are unable to assist, as the issue is considered a service-related matter. No guidance, escalation support, or practical assistance was offered, even though the vehicle is off the road and the dispute remains unresolved. While I understand that finance institutions may not be directly responsible for repairs, I find it concerning that there is no support framework for customers when a financed vehicle becomes unusable due to an unresolved dispute. Being expected to continue paying for a vehicle that cannot be used, with no engagement or assistance, is extremely frustrating. I believe ABSA Vehicle and Asset Finance needs to reconsider how it supports customers in situations like this, particularly where the vehicle is financed through a partnership and remains subject to an ongoing investigation.
56 replies
2 months ago
Title: Financed Vehicle, No Support When It Becomes Immobilised
I am extremely disappointed with Ford Credit’s response when I contacted them regarding a serious dispute involving a vehicle they finance. My Ford Ranger, which was serviced by a Ford dealership, became immobilised shortly thereafter following a mechanical failure. The matter is now the subject of a formal dispute with the dealership and has been escalated to the Motor Industry Ombudsman of South Africa (MIOSA). Despite the fact that the vehicle remains Ford Credit’s asset until fully paid, I was advised that they are unable to assist in any way, as the matter is considered a service-related issue. No guidance, intervention, or support was offered, even though this situation places their financed asset at risk and leaves me continuing to pay for a vehicle I cannot use. While I understand the legal separation between finance and repairs, the complete lack of interest or accountability shown by Ford Credit in a situation like this is deeply disappointing. Customers reasonably expect some level of support when a financed vehicle is off the road due to an unresolved and ongoing dispute. I believe this is an area where Ford Credit seriously needs to reconsider how it supports its customers in real-world situations.
0 replies
9 months ago
Immaculate Interior Valet – Professional & Convenient!
We had the interiors of our company vehicles valeted by Amega Cleaning, and I’m genuinely impressed with the results. The team did a deep interior clean, removing dust, stains, and lingering odors, leaving everything looking and smelling fresh. From the seats and carpets to the dashboard and door panels, every inch was spotless. Their attention to detail is truly commendable. The fact that they came to me made the whole experience incredibly convenient. Professional, friendly, and thorough—Amega Cleaning offers top-notch mobile valet service. I’ll definitely be using them again and recommending them to others!
0 replies
13 months ago
Paid in full and did not get the bedding
I am writing to express my disappointment regarding my recent order (Order Number: 63715079 for bedding, which was supposed to be delivered yesterday. According to the tracking system, the package was marked as delivered at 12:00 PM on 20 March 2025, but I did not receive the delivery. I was at home the entire day, waiting for the package, and there was no delivery made. I have already made the full payment for this order, and I am very concerned about the whereabouts of my package. This situation is extremely disappointing, as I was expecting a timely delivery. Could you please assist me in locating the package and provide clarification on why this issue occurred? I would appreciate it if you could investigate this matter as soon as possible and inform me of the next steps.
53 replies
17 months ago
Approval changed to decline on Vehicle Finance
I am writing to express my concern regarding a recent development in my vehicle finance application. I was initially informed that my finance application has been approved, however now Its been declined. This change in status is confusing and I would greatly appreciate clarification regarding the reasons behind the reversal of the approval. Understanding the specifics of why the finance was declined will help me address any issues or misunderstanding promptly AS this decision significantly impacts my plans, I would be grateful if Standard Bank would provide me with a detailed explanation of the factors that led to the change in outcome. Additionally if there are any steps I can take to resolve or reapply for the finance please advise on how best to proceed. MFC has approved me for finance and I honestly dont understand why my own back declined me
168 replies
18 months ago
Judgement granted with no information
Ive have been informed that I have a judgement on the Credit Bureau. A judgement I know absolutely nothing about. I have been out of the country for years!! Case number is 86182019 (a 2019 case??) and judgement was granted in 2023 Super weird. Took 4 year for a judgment to be granted???? I spend an entire day trying to resolve this. 1) There is no attorney on record 2) No telephone number 3) No account details (only says NEDBANK) I called Experian and was informed that they dont know who the attorney in this matter is as there is only 2 unclear forms they have access to. They can also not explain why judgement was only granted in 2023 if the court case number shows 2019 matter. There is also several date stamps on this unclear form. I called Nedbank and spoke to 2 different consultants who can also not get anything on my name with regards to this matter. This is so frustrating. Nobody knows anything about this and I dont know where to go from here.
0 replies
28 months ago
Great professional company
We used Amega Cleaning Service to clean the carpets at our offices. Impressed with their professionalism and great service. The entire team was friendly and professional and are carpets smell so good. You definitely have a client for life and I will recommend this company anytime
0 replies
29 months ago
New insurance - you will get the best service. When it comes to claims and 3rd party you will be shocked with the service.
Good Service - no only at the sales department for new business. TRY claims and 3rd party claim you will be shocked at the way you are treated. 16 October 2023 my husband was involved in a motor vehicle accident on his way to work. The other driver first hit a BMW and then my husbands bakkie. The accident was not my husbands fault (take note my husband has had his drivers license for 20 years and he has done various advance driving course) and there was no way he could have avoided this accident. I send a request via the website and the phone rang immediately. A Sales consultant was very friend and told me to send an email to legal@kingprice.co.za WOW and did everything then change. They are very eager to call and assist with new business but when it gets to paying claims and assisting 3rd parties everything changes At 9:22 the day of the accident I send an email legal@kingprice.co.za with all the information about the accident The next day I received an email from Nyiko Ndhima with a claim form I need to complete and return I asked how long this will take and the reply was "Kindly be advised that third party is a legal matter" I informed the consultant that this is a work bakkie and we need assistance urgently and again I was told it is legal matter I had to get all the document together. It took us 2 week to get everything they requested. They requested 3 quotation (please bear in mind that we had to pay R450, R350 and R350 to obtain these quotation All the document except for 1 quotation was send on 31 October 2023 (we waited 2 weeks for a quotation for Mustang a king price approved panel beaters). The last quotation was send on 8 November 2023. When I requested an update on 10 November I got the following reply: " Kindly be advised that we have received the last document from you on the 8th . Now that all the documents has been received , we are busy with our validations . Allow us 3 weeks after all the documents received to finalise the matter." Why did they not start the validations when all the documents were received 31 October 2023. Why wait until 8 November to start with validations I told King price on numerous occasions that this is an urgent matter and we would like to resolve this ASAP. We run a business and for over a month we have to drive around with a bakkie that got damages of R60K. If there is going to be a problem with the payment we need to know ASAP in order for us to get a private attorney and take legal action against the other driver.
73 replies
29 months ago
No interest on money in account because the WRONG account was opened!
They deserve NO STARS!!! My son went to Standard Bank Festival mall to open an account. He was 17 years old and we told the consultant to assist us with opening an account as he is expecting money when the turns 18 R210k was paid into his account. 3 months later no INTEREST on his money at Standard Bank. We call 0860 000 000 this morning and was informed that this is a transaction account that was opened for him and he does not quality for INTEREST They now want to open an account and can do anything about the fact that my son did not received interest. They dont CARE. I fail to understand how this is even possible. NO INTEREST NOTHING even with a huge credit balance is an account.
262 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)