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Aobakwe

Active since Nov 2023

4

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4 reviews

7 months ago

Horrible service and no consideration fro clients.

horrible service received from Maemo motors, took in my Omoda to get globes fitted in because my headlights had died. I called on a Monday the 8th of December and was informed to bring in my car on Friday the 12th. I arrived at the dealership just after 07h00 and spent literally the whole day there only to be told around 16h00 that they do not have the globes and would have to order them, was told it would be a week then they would be in ( mind you I have already paid for the globes and labour cost as I was told I would need to pay for these before they are ordered) it has been over 3 weeks and tomorrow will make week 4; when I call to find out what the hold up is I get told that I am not the only customer they have, what a way to speak to and treat the most critical stakeholder of your business. This has restricted me as I am not able to drive once it gets dark because I do not have headlights. from the day I took my car in to date I have received horrible treatment and no consideration whatsoever especially from a lady named Jeanine! if you have an option not to use Maemo motors I would suggest you save yourself the headache and stress of dealing with them.

0 replies

Umvuzo Health Medical Scheme

9 months ago

Horrible service regarding authorization.

when I tell you I am tired of this medical aid I mean it in every sense of the word. authorization for impacted wisdom teeth extraction declined and when I call they tell me it was an automatic system decline and they are sorting it out. I had been waiting a week for the authorization and 3 days before the procedure is when they do this, worst part is they are not informing the surgeon nor responding to her emails. every time I call I get told the same thing " they are still looking into it call in a few hours again" this after being made to hold on the line for ever. Imagine being in pain and not functional then having to deal with this, clearly this medical aid scheme has never been about putting it's clients wellbeing 1st and only care about money. from the revies I see here I can clearly see that we are absolutely not cared for nor respected as one of the biggest stakeholders of the scheme. I need this sorted out promptly.

6 replies

31 months ago

Great service and st...

Great service and straight to point with assistance regarding my reason for the call.

1 reply

33 months ago

It was excellent wit...

It was excellent with a very friendly agent.

1 reply

Review Distribution

5 Star

2 (50%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (50%)

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