Active since Dec 2023
Very helpful, professional and checked up on me every step of the way…
I had a highly disappointing experience with this service provider. In September, I canceled my contract via email due to ongoing radio malfunctions and subpar service. Despite assurances from the Mahikeng office receptionist/admin officer Precious Mogapi, that their team would promptly remove the radio, I'm still waiting three months later. Attempts to reach their offices by phone have been futile, and a visit in person the start of December led to more lies about network issues. They have debited my account again this month, I'm prepared to take legal action for breaching our terminated contract. This has been the most frustrating encounter with a service provider in my life.
I had a highly disappointing experience with this service provider. In September, I canceled my contract via email due to ongoing radio malfunctions and subpar service. Despite assurances from the Mahikeng office receptionist, Precious Mogapi, that their team would promptly remove the radio, I'm still waiting three months later. Attempts to reach their offices by phone have been futile, and a visit in person two days ago only led to more lies about network issues. If they debit my account again this month, I'm prepared to take legal action for breaching our terminated contract. This has been the most frustrating encounter with a service provider in my life.