Virginia M

Active since Dec 2023

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Industries

Reviews

20 reviews

2 months ago

SASSA

Could someone PLEASE tell me HOW to get hold of assistance from the SASSA head office. I've been to the local office, (Ladybrand FS), EIGHT times, they're often without electricity, & can't assist, or on NUMEROUS occasions have just found NO ONE THERE, even though their sign outside states Mon - Friidays. I've sent emails,..no response, tried to call ... only recorders, & NONE of the numbers the answering machine gives, are working!!!!!! V Morkel ***

0 replies

Vodacom

5 months ago

Tired of Vodacom

Soooo tired of having to struggle for HOURS, sometimes DAYS, to get anything sorted with Vodacom! Can't wait till all the contracts have expired, to end it all!!!! TRYING TO CHANGE BANK DETAILS for the debit order, EVENTUALLY got through to an agent, after time waisted with the USELESS 'TOBI' thing, the chap was quite helpful, until I had to email proof of the bank account, this I did, & mail just keeps bouncing back!!! WHY... should it ALWAYS be necessary to have to get assistance/sevice from a company THROUGH HELLO PETER!!!

1 reply

Netstar

5 months ago

No WORDS for NETSTAR!!

Netstar Trackers is really something!!! I can only continue to urge EVERYONE, .. DON'T agree to a 3 yr contract with NETSTAR TRACKERS!! IF you decide to sell your vehicle during that time, you have problems with NETSTAR , they are QUICK to sell contract you, but NO AFTER SERVICE WHATSOEVER.!! With BOTH my vehicles, the new owners were prepared to take over the contract, as I informed NETSTAR, they contacted ONE of the buyer's, said they would get to him.. It also doesn't help AT ALL to try and contact NETSTAR... ALL you receive is an automated message stating "Will contact you "SHORTLY" , what to my mind is 'soon', Its been TWO months now!! And they still demand payment for vehicles trackers that were sold in October & December '25!! BE AWARE OF THEIR SERVICE!!

2 replies

Netstar

5 months ago

NETSTAR can't be trusted

My advice is NEVER to agree to a 3yr contract with NETSTAR trackers. Should you sell your vehicle, & the new owner is willing to take over the contract, NETSTAR will NOT bother with that, they'll just keep deducting the payment from YOUR ACCOUNT, irrespective of MONTHS of struggling to set this straight with NETSTAR TRACKERS!!

2 replies

Netstar

6 months ago

NETSTAR TOTAL TRASHY

DON'T EVER even think of dealing with Netstar when looking for a tracker! On BOTH occasions, of selling BOTH our vehicles we requested a cancellation of our contract, I was told we cannot 'cancel', but we can transfer it to the new owner of the vehicles. Even after SEVERAL attempts to do this, YOU HEAR NOTHING FROM NETSTAR. (Except promises of a reply, which NEVER happens). Managed to get hold of one lady who assured that "as it was not our error that this was not followed up, she will recommend a cancellation & will get back to me. NO FURTHER EFFORT WAS MADE FROM NETSTAR, AND THEY CONTINUE TO TAKE MY MONEY.... WORST SERVICE OF ANY COMPANY II HAVE EVER DEALT WITH.!! WARNING CONSUMERS... DON'T EVER SIGN A CONTRACT WITH NETSTAR, NO MATTER HOW APPEALING & CONVINCING THEY SOUND, YOU WILL STRUGGLE IF YOU EVER SELL YOUR VEHICLE,!!!!

4 replies

Netstar

6 months ago

NETSTAR complaint

When contacting Netstar in OCTOBER'25, I asked to cancel the contract as we have sold the vehicle. The agent informed me that I can transfer the device to our new vehicle {at an exorbitant price}, as I am liable for the remaining time of the contract. I then informed NETSTAR via email that such an amount, on top of the monthly installment is not acceptable. I then emailed NETSTAR requesting that the CONTRACT be transferred to the new owner, as I saw on the internet that it can be done. I received an "automated acknowledgement" of the email, and to expect response within 2 working days. Heard NOTHING again from NETSTAR, they just continued to present the debit order for both the vehicles. A couple of weeks later I also sold my Polo Vivo,.. informed NETSTAR round mid Dec'25 that the buyer will gladly take over the tracker contract. Decembers debit order was NOT presented, fortunately, AND TO THIS DAY I HAD NOT heard another word from NETSTAR, except that, WITHOUT GETTING BACK TO ME IN THE PAST 6-7 WEEKS, concerning the transfer to the new owners, they have now tried to PRESENTED a double debit order WHICH I make sure does NOT go through. I strongly advise all, NOT to even consider NETSTAR for tracking devices, the agents are VERY ready to sell to you, BUT NO AFTER SERVICE ASSISTANCE AT ALL. Mrs Morkel ***

4 replies

Hellopeter

8 months ago

Always search a companies service, through Hello Peter

Hello Peter is the ONLY way one gets response from companies trying to con people!!!!

1 reply

Vodacom

9 months ago

YEARS of struggle with VODACOM

Here I go again!! Vodacom is REALLY something, must be THE MOST frustrating, & time wasting company in the country. Been trying for MONTHS to secure a debit order for a measly little contract! Is this contract too small to give it any attention?? Given all info required TWICE to two different agents over the past two months already, who have said it's done, but still NOTHING happening.!¡!!! Can SOMEONE PLEASE tell me HOW does one secure a SUCCESSFUL debit order with VODACOM!!! Mohale

2 replies

Vodacom

11 months ago

Assistance please!!

After months of debate, by contacting Hello Peter, Vodacom FINALLY corrected my acc. Now, struggling for weeks to settle the balance due, before setting up a new debit order.. Tried ALL the "Ways to pay" that Vodacom prints, NOTHING WORKS,. "TOBI" is useless, irrespective of what you click, it keeps replying .."sorry I can't help you", / only respond from emails are a reference number / Teller at FNB attempted FOUR times, kept rejecting it, CAPITEC lady tried to assist, tried SEVERAL times, keeps rejecting it. HOW THE HELL DO WE CONTACT VODACOM WITHOUT FRUSTRATION, Seems the ONLY way is through Hello Peter!!!

2 replies

Vodacom

11 months ago

Vodacom Incompetence

1st July speaking to "Stefanie" she stated what my NEXT debit order will be. With a followup, Stefanie' DENY'S this,. I was then told that they would look into the matter. Received a call later stating they have difficulty retrieving the 'recording' (really!!??), but agreed then hat my next account will be in a credit (Vodacom owing me). THIS DID NOT HAPPEN, & I reversed the debit order. When I complained on Hello Peter I received another call from Vodacom, stating that I'll get a call later that day to sort things out. THAT WAS TWO WEEKS AGO AND STILL NO CALL, STILL WAITING. THEY HAVE NOW JUST SUSPENDED MY ACC, FOR THE REASON OF THEIR OWN Incompetence (VODACOM)!!! Clearly NOT interested in small time clients as they have, like an agent told me, over 60. million subscribers. Hello Peter, please put 5000 empty blocks before the five stars to rate companies, with relevant faces on, not even that would be enough to portray the frustration VODACOM causes their clients, I can write a book on the mishaps & errors VODACOM & their agents have caused in the past year.

2 replies

Review Distribution

5 Star

7 (35%)

4 Star

1 (5%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

12 (60%)

Virginia M

Reviews

SASSA

Tired of Vodacom

No WORDS for NETSTAR!!

NETSTAR can't be trusted

NETSTAR TOTAL TRASHY

NETSTAR complaint

Always search a companies service, through Hello Peter

YEARS of struggle with VODACOM

Assistance please!!

Vodacom Incompetence

Review Distribution

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