J
Johan
Active since Dec 2023
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Mzansibet are *******.
Worthless piece of **** company. They take forever to process withdrawals , allocate incorrect bonuses , fail to honour tournament winnings , thats just the the most recent encounters I've had with Mzansibet. Stay away there are plenty other casinos in South Africa to play at. I requested a withdrawal and was nagging and fighting to get it processed , was told to wait , when i later went to check on it my account was disabled and placed under review without any information as to why. Its impossible to speak to any management as they are not all in the same building.Support staff have no clue whats going on and aren't in direct contact with management so it leaves you without options. Seems shady to me.
0 replies
9 months ago
Koodoo -- Tech Company out of the Stone Age.
1 star is too much. I have had a better experience and customer service from Home Affairs. I. boiught Razer Gold vouchers from them for the 2nd time (1st time was also a stuffup and my order was not fullfilled) , gave them a 2nd chance. I bought the vouchers Saturday morning and found out they dont have any support over a weekend and the vouchers was not sent. They pride themselves in being a tech company but no tech was involved. Monday i was told they didnt receive the vouchers from their supplier. I started to put 2 and 2 together that they buy these from overseas and then resell them here. Monday night i eventually got them just to find out 2 has already been redeemed. Its Wednesday now and i cant get hold of Sonja who was helping me just got a snotty email saying they delivered its my job to take it up with Razer themselves as to why is was redeemed. i did this and was told they were redeemed in Hong Kong. Their switchboard is useless , get transferred from one to the other. Wont support again.
0 replies
23 months ago
Quick and effective.
Marizel Bernardo is very helpful and friendly. Quick and effective service.
53 replies
28 months ago
Fast and efficient service from Kyle Flynn
Fast and efficient service from Kyle Flynn. Communication made easy.
129 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)