koodoo.co.za
Claimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
koodoo.co.za
Claimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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berni C
1 reviews | Active since May 2016
21 May 2026, 09:43
Pathetic customer service from Koodoo
They’re quick to take your money but customer service when you have a problem with the item purchased is pathetic. Purchased a PlayStation product from them, the item was received in an original box but was dusty. The device worked to three weeks and has stopped working. I emailed customer care to advise of the issue and there was no response. I had contacted them telephonically and they had very rudely advised that they will respond to my email, two days later and there’s no response from them. This was the first and last time purchasing from this useless establishment. The only reason I had trusted them was because they’re listed under the PlayStation website as one of the stockists, worse mistake using Koodoo. These people clearly don’t honour their guarantee on products purchased and gives PlayStation a bad name!
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berni C
1 reviews | Active since May 2016
21 May 2026, 09:43
Pathetic customer service from Koodoo
They’re quick to take your money but customer service when you have a problem with the item purchased is pathetic. Purchased a PlayStation product from them, the item was received in an original box but was dusty. The device worked to three weeks and has stopped working. I emailed customer care to advise of the issue and there was no response. I had contacted them telephonically and they had very rudely advised that they will respond to my email, two days later and there’s no response from them. This was the first and last time purchasing from this useless establishment. The only reason I had trusted them was because they’re listed under the PlayStation website as one of the stockists, worse mistake using Koodoo. These people clearly don’t honour their guarantee on products purchased and gives PlayStation a bad name!
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C C
1 reviews | Active since Jan 2025
12 Dec 2025, 12:48
Excellent Service
Absolutely amazing service. Ordered my ps5 console on the 11th December at 14h30, opted for the pickup option and was ready for collection at 11h00 the next day. Got a bit lost and the customer care was very helpful 🙌🏻 highly recommend
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C C
1 reviews | Active since Jan 2025
12 Dec 2025, 12:48
Excellent Service
Absolutely amazing service. Ordered my ps5 console on the 11th December at 14h30, opted for the pickup option and was ready for collection at 11h00 the next day. Got a bit lost and the customer care was very helpful 🙌🏻 highly recommend
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Replies (0)KS
Kamogelo S
1 reviews | Active since Aug 2021
13 Oct 2025, 13:44
It takes an ID number to get a delivery from them
I was refused delivery of an item I've already paid for because they don't know who the person on the property, behind a locked gate was, and they need to verify that, by me providing my full name and ID number, or showing my ID to a complete stranger. I'm not sure how every other delivery company can deliver without such stringent personal verification methods, but I regret not paying the extra R100 to order from Takealot or literally anywhere else instead. Save yourself the trouble, just order from somewhere else. The delivery individual was perfectly polite, can't blame him for an idiotic delivery policy.
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Kamogelo S
1 reviews | Active since Aug 2021
13 Oct 2025, 13:44
It takes an ID number to get a delivery from them
I was refused delivery of an item I've already paid for because they don't know who the person on the property, behind a locked gate was, and they need to verify that, by me providing my full name and ID number, or showing my ID to a complete stranger. I'm not sure how every other delivery company can deliver without such stringent personal verification methods, but I regret not paying the extra R100 to order from Takealot or literally anywhere else instead. Save yourself the trouble, just order from somewhere else. The delivery individual was perfectly polite, can't blame him for an idiotic delivery policy.
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Replies (0)