C C's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

CC

C C

Active since Jan 2025

3

Reviews

0

Industries

Reviews

3 reviews

8 months ago

Excellent Service

Absolutely amazing service. Ordered my ps5 console on the 11th December at 14h30, opted for the pickup option and was ready for collection at 11h00 the next day. Got a bit lost and the customer care was very helpful 🙌🏻 highly recommend

0 replies

GoTyme Bank | Formerly TymeBank

15 months ago

Pathetic - debit hold - excuses and lies

Absolutely pathetic service. I received my deposit back from my previous rental agency after moving. An amount of just over R15k that is placed on debit hold. 10 calls in total to Tymebank, 7 which were hung up on me, 2 successful calls and one where I ran out of airtime being placed on hold so much. Two consultants promised that the debit hold would be lifted in 4 hours after sending proof of payment. Almost 48 hours later and how you claim that the proof of payment **** and you can't trace the payment... I can trace the payment from FNB, my friends can and so can the rental agency. Absolutely *********** *******. My account is frozen and I cannot access my own funds. Pay back my funds, don't recommend tymebank to anybody as I feel this issue will arise ever time I receive a large amount of cash into my accounts. I am very unhappy and want to close my accounts. Will be reporting the matter to the NFO. Have not even received feedback or reference numbers. Disgusting.

1 reply

FNB (First National Bank)

19 months ago

Pathetic

Not only does the website conveniently never work... I cannot access my online banking; can't change my password and keep getting error messages and pages that won't load when trying to reset it but your ATMs at Woodlands and The Grove branches kept swallowing my cash deposits. Bank fees are ridiculously high as is and when the ATM swallows my cash over a weekend, I am forced to return to the bank on a Monday and lose wages as well as pay extra transport fees just to report the matter and be refunded DAYS later. On 3 occasionas I had deposited money for monthly expenses only for you ATMs to swallow my cash leading to bounced payments, penalties from my accounts that were not paid on time and then FNB charges me for not having paid accounts on time to top it all off!!!! For MONTHS I had to deposit my cash at Pick n Pay branches to insure my money actually went into my accounts because I didn't trust your ATMs anymore! I tried closing all bank accounts with FNB after the last time this happened and my accounts are not only still open 3 weeks later after they said it would take 7 days to close but I am now still being charged bank fees AFTER paying the fees due to close them! I had gone in years ago to change my address too with proof and somehow your consultant still managed to put an absolute random address down instead of the one I had given her that I have asked to be changed multiple times and nobody ever assisted me making it very difficult when filling in application forms elsewhere with some random address on my bank statements. Absolutely pathetic bank and I don't recommend to any business owners or anyone, period.

1 reply

Review Distribution

5 Star

1 (33.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (66.7%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy