TD
Thandiwe D
Active since Dec 2023
2
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2 reviews20 months ago
so frustrated by poor work ethic at Buffalo courier
most horrible experience. could not contact them, call centre managed through AI. tried to ask if I could collect my items from depot as I needed them desperately for a school market day. they refused and promised to deliver by 09:00 on the market day. I agreed and I waited and tried call with no response and the guy arrived at 15:00. on order the dispatch time from Pinetown was 06:20 and I live around Umhlanga. Delivery guy was kind and told me no one had given him any information about the urgency of the delivery. The lady I had spoken to the previous day did not pass message and that they dont answer calls at the office. I refused to sign for delivery because of the humiliation I had suffered. I missed work waiting for this delivery. thanks. note company has no courtesy. its the worst courier company. its called Buffalo international logistics.
53 replies
28 months ago
Prejudice experienced at the original barber shop at gateway mall. Durban.
They gave me such a horrible service on 23 December. I waited to have my 2 boys have a hair cut after waiting entire day at 14:30 I asked when my son will be done then they told me they only doing their regular customers. After waiting 5 hours. When I queried the guy told me it’s his family business and he said he won’t cut my 5 year old son’s hair. The child had waited with excitement. He didn’t do it. It was done later by one the black employees. I had noticed Indians clients were not queuing, may be they were regulars. People mustn’t treat us like this. A few client gave up and left because of this prejudice
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