Active since Jan 2024
I have tried numerous times to get in touch with the support group but keeps messagings back All agents are busy please email the support group which I did twice I December 2025 it's January 2026 now and still no response from the support team . Does Gold Valley Casino have a support team ?
Since my first bad review more then a year ago ,I have deposit and played numerous times on there platform and has never won nor cashed out anything from them . I have played on other platforms in which I have lost and won from them yesplay is the only platform were I remain a loser.
When I started playing on this platform I counted my wins against my loosers which was not bad although my losses were more but it wasn't that bad but for the past few months I haven't won anything , even when you get bonuses and need to wager it to 100% but you don't even get to 10% most of the time not even 5%. There system has also becoming very glitche you can actually see how at jumps .
I have deposited money in but it did not reflect in my GV account. I have attempted several times to get in touch with them with no response or feedback from email. As a first time client who just registered with them makes me think if this is a ***** company.
I have played on yesplay before and lost now that I played again and won and want to withdraw it says there is a problem with my documents I must live chat with an agent. When I went into live chat a lady started chatting to me and as soon as I mentioned withdrawal she switched me to a robot message and I have since had no response from the live chat. I have emailed with no response as well. I have tried phoning with no answer as well. There customer service to recruit customers is very quick but they don't have custom services when you are already a customer and you win and want to withdraw. It's been 3 days now and still no response from yesplay.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.