Yesplay
Verified Business
Yesplay
Verified Business
293 Reviews (last 12 months)
Responds in 18 hours 38 min
AI Review Summary
Based on recent customer reviews, Yesplay is a deeply troubled online betting platform that generates overwhelmingly negative sentiment. Customers consistently describe severe withdrawal delays, blocked accounts after winning, misleading bonus conditions, unresponsive customer support, and games perceived as unfair. The rare positive reviews praise individual support agents and occasional fast payouts, but these are vastly outnumbered by reports of financial distress and broken trust.
Top Strengths:
- •Staff, Service & Experience Quality: A handful of customers praise individual agents like Mpho, Lerato, and Kaylin for being friendly, patient, and explaining issues clearly. These positive moments are rare but genuine.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
3Trustindex Rating
#4Ranked In Betting & Gambling
18 hours 38 minutesAverage Time To Reply
-62 NPSRecommended: Unlikely
Replied to 90% of negative reviews
Typically takes less than 18 hours 49 min to reply
TrustIndex
3
Score
Ranking
#4
in Betting & Gambling
Avg Reply
18 hours 38 minutes
NPS Score
-62
Recommended: Unlikely
Replied to 90% of negative reviews
Typically takes less than 18 hours 49 min to reply
Review Distribution
1.8|293 Reviews
May '25 - Apr '26
5(17.3%)
4(1.2%)
3(0.8%)
2(4.4%)
1(76.3%)
5(17.3%)
4(1.2%)
3(0.8%)
2(4.4%)
1(76.3%)
Recent reviews (293)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
AM
Ashraf M
1 reviews | Active since Jan 2020
19 Mar 2026, 00:17
Yesplay betting site
Yesplay its a **** of betting site I deposited money into my account last month I wont money the then did a withdrawal to my Nedbank account it was on a Wednesday fine it did not receice the funds when I communicated with them they said they have processed it but I did not get it on my account they said I must provide them with my statement of February mind you it has not yet been month end I can't download it on my app or go to the branch and ask for one I waited till month they locked my account when I try to communicate they give me run arounds don't reply my emails chat booth till today I have not received my funds
Helpful (0)
|Replies (0)AM
Ashraf M
1 reviews | Active since Jan 2020
19 Mar 2026, 00:17
Yesplay betting site
Yesplay its a **** of betting site I deposited money into my account last month I wont money the then did a withdrawal to my Nedbank account it was on a Wednesday fine it did not receice the funds when I communicated with them they said they have processed it but I did not get it on my account they said I must provide them with my statement of February mind you it has not yet been month end I can't download it on my app or go to the branch and ask for one I waited till month they locked my account when I try to communicate they give me run arounds don't reply my emails chat booth till today I have not received my funds
0
Replies (0)KM
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Thandiwe M
1 reviews | Active since Jan 2020
17 Mar 2026, 13:17
Maklik en Betroubaar
Geen probleme met uitbetalings nie. Het paar keer na my kaart laat uitbetaal en dit het vinnig deurgekom. Platform is maklik om te gebruik, speel lekker.
Helpful (0)
|Replies (0)TM
Thandiwe M
1 reviews | Active since Jan 2020
17 Mar 2026, 13:17
Maklik en Betroubaar
Geen probleme met uitbetalings nie. Het paar keer na my kaart laat uitbetaal en dit het vinnig deurgekom. Platform is maklik om te gebruik, speel lekker.
0
Replies (0)MN
Mandela N
1 reviews | Active since Jan 2020
16 Mar 2026, 17:23
Maklik in my Top 5
Het al baie casino’s oor die jare probeer. Dis een kan jy maklik in my top 5 sit. Eerlike RTP, uitbetalings lekker vinnig, support ook regtig ordentlik. Ouens wat al lank speel sal dit waardeer.
Helpful (0)
|Replies (0)LK
TM
Thabo M
1 reviews | Active since Jan 2020
14 Mar 2026, 13:25
Maklike geld ná werk
Saans na werk het ek eintlik geen energie oor nie, maar hier sit jy bietjie, relax, en binne 9n halfuur maak ek meer as wat ek heeldag gewerk het. Geld kom vinnig, niemand vra vrae nie, val sommer dadelik op my kaart.
Helpful (0)
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Thabo M
1 reviews | Active since Jan 2020
14 Mar 2026, 13:25
Maklike geld ná werk
Saans na werk het ek eintlik geen energie oor nie, maar hier sit jy bietjie, relax, en binne 9n halfuur maak ek meer as wat ek heeldag gewerk het. Geld kom vinnig, niemand vra vrae nie, val sommer dadelik op my kaart.
0
Replies (0)SD