SL
Sithembiso L
Active since Jan 2024
2
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2 reviews28 months ago
Absolutely FED-UP with Cell C😡
I have had a horrible experience with Cell C data month-to-month contract! Initially I was paying R148,99 per month than suddenly it went up to R320 to my surprise without my knowledge! I than requested for it to be canceled. In 2022 January Cell C told me to pay all outstanding amounts before cancelation of which I did & sent proof of payment to collectionsqueries@cellc.co.za. The data contract was then switched to prepaid. To my absolute shock on 15 April 2023 I was handed over to Shapiro Shaik Attorneys (SSDA) without my knowledge then later handed over to Nubert Attorneys. I have since been blacklisted! I have spoken to numerous Cell C consultants who have had dismally FAILED to assist me in resolving this issue. I have spoken to: 1. Neo Mokoena #2306060000064604 2. Nokphila Masango #2308300000109792 3. Keamogetswe cut off the line! 4. Buhle Nkambule cut off the line! 5. Simphiwe cut off the line! 6. Kelebogile #2309110000112752 7. Hlobisile Mkhatshwa #2310310000143309 8. Keamogetswe Moono #2310310000145410 9. Katlego cut off the line! 10. Bukamuso #2311070000121719 Even today I called Cell C on 0104926037 and I was told the are unable to assist me. I then called customer services and the lady cut off the line whilst I was still explaining this issue to them! The number in question is 0622086851. Cell C please respond urgently! This has been going on for over 2yrs now. I have been keeping a record of all communication since! Disappointed Cell C Customer, Sithembiso Luthuli 0833673718 wandiletrading014@gmail.com
384 replies
28 months ago
Fed-up with CELL C!!!
I have had horrible experience with my Cell C month to month data contract which I cancelled!! I requested a cancelation of the contract because they were no longer charging me the inial contract amount of R148, 99 instead they were now charging me R320 which I new nothing about. I also had serious network issues hence the request to have the contract canceled. When i requested the cancelation they told me to pay all outstanding amounts which i did & sent proof of payments. My number 0622086851 was switched from data contract to prepaid immediately when i paid up. They have been giving me a run around for at least 2years now. I was handed over to Shabir Shaik (SSDA) Attorneys on 15 April 2023, than to Nubert Attorneys without informing me & now I have been black listed for a paid-up contract! I have spoken to the following Cell C consultants: 1. Neo Mokoena #2306060000064604 2. Nokuphila Masango #2308300000109792 3. Keamogetswe no ref cut off the line!! 4. Buhle Nkambule no ref cut off line!! 5. Simphiwe no ref cut off line! 6. Kelebogile #2309110000112752 this one told me to send proof of payments to custserve@cellc.co.za which I did but no response! 7. Hlobsile Mkhatshwa #2310310000143309 8. Keamogetswe Moono #2310310000145410 9. Kaltego line got cut off no ref 10. Bukamoso (SUPERVISOR) # 2311070000121719 Cell C please respond before I take the next steps to reporting you to the Obundsman!!!! Sithembiso Luthuli 0833673718 wandiletrading014@gmail.com
0 replies
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