GB
Garfield B
Active since Jan 2024
8
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Reviews
8 reviews6 months ago
New balance shoes with “unbalanced” customer service.
In November 2024 I bought two pairs of New Balance shoes at Atterbury Value Mart in Pretoria. I did not wear them immediately. I started to wear one pair in August 2025. The other pair has not been used at all. One month after I started to wear the shoes it came apart on the side. After a detailed inspection it became clear that the top part of the shoe was not properly attached to the sole because too little material was used on the side for sufficient bonding. In short, a manufacturing problem. I took the shoes back to the store in Atterbury Value Mart. After three days they informed me that they are not going to replace the shoes because the period for returning has expired (which is six months). Nothing was said about the bad workmanship. They did not even take the shoes to verify the manufacturing side of the problem. I am experiencing a second dilemma. What about the pair that I have not yet used. I suppose it will follow the same route. That motivated me to write this review. Customers should we warned. Wear your New Balance shoes immediately and expose them to harsh conditions within six months to detect bad workmanship. Alternatively, look out for another brand which offers better quality. New Balance hide behind their return policy instead of focusing on problems related to the manufacturing of their shoes. I was not surprised to read similar complaints on Hellopeter (e.g. Francois 2 July 2025), but what surprises me, is the lack of response on the side of New Balance to address the issues the clients are complaining about. They couldn’t be bothered.
0 replies
12 months ago
BARK PLATFORM – BE AWARE!
I understand that BARK introduces many contractors and business people to the public. I would like to know whether they verify the people they are promoting. Do they at least try to minimize the risk of supporting and promoting people who cannot be trusted? I am of the opinion that BARK is not very serious or successful in doing that. I had an awful experience with a company called RENDECO. I paid the owner R140 000 to replace part of my roof. He took the money but never showed up to do the work. Read my review on the RENDECO page of HELLOPETER. RENDECO was advertised on BARK up to 2023. In 2024 the owner changed his company to ROYAL ROOFING AND BUILDING SERVICES and again advertised on BARK. In 2025 the owner changed his company to INKOSI MAINTENANCE AND BUILDING SERVICES and once again, it was advertised on BARK - even with a false address. I informed BARK in 2024 about the owner of these companies and provided detailed and reliable evidence of all the statements I made. It took some time before BARK rep****. In their response they thanked me for the detailed information which accompanied my letter to them. However, their solution to the problem was disappointing. I thought BARK would verify my allegations and act in a significant way. That did not happen. According to BARK they will only investigate and make decisions based on complaints where both parties have engaged with each other through their platform. In other words, they wait for a ‘’BARK-VICTIM’’ before they take action. This policy motivated my current review. I have to warn you, be aware - you might be that victim!
58 replies
20 months ago
**** LAWYER
I find myself in a legal dispute with the owner of Royal Roofing and Business Services who has recently changed his company’s name. It was previously called RenDeco*. The owner showed a particular ploy that you as a potential client should be aware of. He asked me to send all correspondence to his new lawyer …. and then played the following trick: Only an e-mail address was given. No name, no physical address and no contact numbers. I did not even know if the lawyer was male or female. Correspondence was sent to this “lawyer” but as one can expect, no response was received. This trick delayed legal matters and complicated my situation …. although it suited him perfectly. Based on my experience, you might need a lawyer if you consider doing business with the owner of this company. Make sure that you obtain and verify all the particulars of his lawyer in advance. That will save you time and a lot of trouble. *Detail regarding my legal dispute is discussed on the RenDeco page of Hellopeter entitled “No work done - deposit not repaid”.
0 replies
20 months ago
NO WORK DONE - DEPOSIT NOT REPAID
I decided to write this review because it is my moral duty to warn other people not to fall into the same trap as I did. Up to this point in time, I have experienced months of frustration which could have been avoided if I were better informed. My story concerns the company RenDeco which recently changed its name to Royal Roofing & Building Services. This is what happened to me: I approached the owner (who I will refer to as Mr. X) to replace certain sections of the roof of my residential home. A deposit of R140 000 was paid and according to agreement, the work had to commence on a particular date. Mr. X never showed up and continuously postponed the starting date. He had innovative excuses which ranged from loadshedding at the suppliers, the weather, expected problems with the offloading of the material, a busy schedule and so forth. After the fourth appointment failed from his side, I requested the repayment of R140 000 since no work had been done. He refused to adhere to this request which forced me to take legal action. With the help of an attorney a settlement was reached. An agreement document was drawn up and was signed by Mr. X, admitting that he took R140 000 without doing the work for which it was intended. A payback arrangement was part of the settlement but after two months he stopped payment which compelled me to take legal action for a second time. A second payback agreement was drawn up which he signed but once again payments were not made. He simply ignores a signed agreement. Meanwhile, the maintenance on the roof could not be postponed. I had to approach a new contractor which meant that I had to find an additional R150 000. Thus, the initial accumulative amount to repair the roof was R290 000. Mr. X misrepresented me that the deposit I paid will exclusively be utilized for my home project. Instead, he used the money for other purposes and in so doing demonstrated the worst ethical business principle one can think of. Other clients should be warned and I am determined to do just that. I have the following advice to offer: ▪ If you consider Mr. X to do the job you have in mind, be wary to pay a large deposit because such a deposit can be the bait for the knock you are about to take. Based on my experience, you will have to make provision for twice the deposit amount in order to approach a new contractor if Mr. X doesn’t show up. ▪ There are contractors who do not mishandle a deposit entrusted to them. I advise you to use one of them. They take pride in their companies and offer quality work. A company belonging to Mr. X does not fall in this category. ▪ Lastly, but very important - if you consider Mr. X, you need to have a good attorney at hand.
0 replies
20 months ago
BE AWARE – BE INFORMED!
If a consumer wants to select a respectable business for a particular project, he/she has to be aware of movements between companies or changes within a company. I therefore want to draw your attention to the company named Royal Roofing & Building Services. The owner has only recently (March 2024) started to trade under this name. It was previously called RenDeco. If you want to learn more about the business activities of the owner, specifically his ethical approach, you ought to consult the RenDeco page on Hellopeter. It is in your own interest to be properly informed before you decide on a contractor for the job you have in mind. Trust me on this one.
0 replies
20 months ago
NO WORK DONE - DEPOSIT NOT REPAID
I decided to write this review because it is my moral duty to warn other people not to fall into the same trap as I did. Up to this point in time, I have experienced months of frustration which could have been avoided if I were better informed. My story concerns the company RenDeco which recently changed its name to Royal Roofing & Building Services. This is what happened to me: I approached the owner (who I will refer to as Mr. X) to replace certain sections of the roof of my residential home. A deposit of R140 000 was paid and according to agreement, the work had to commence on a particular date. Mr. X never showed up and continuously postponed the starting date. He had innovative excuses which ranged from loadshedding at the suppliers, the weather, expected problems with the offloading of the material, a busy schedule and so forth. After the fourth appointment failed from his side, I requested the repayment of R140 000 since no work had been done. He refused to adhere to this request which forced me to take legal action. With the help of an attorney a settlement was reached. An agreement document was drawn up and was signed by Mr. X, admitting that he took R140 000 without the intention to do the work related to the deposit. A payback arrangement was part of the settlement but after two months he stopped payment which compelled me to take legal action for a second time. A second payback agreement was drawn up which he signed but once again payments are not made. He simply ignores a signed agreement. Meanwhile, the maintenance on the roof could not be postponed. I had to approach a new contractor which imp**** that I had to find an additional R150 000. Thus, the initial accumulative amount to repair the roof was R290 000. Mr. X misrepresented me that the deposit I paid will exclusively be utilized for my home project. Instead, he used the money for other purposes and in so doing demonstrated the worst ********* business principle one can think of. Other clients should be warned and I am determined to do just that. I have the following advice to offer: ▪ If you consider Mr. X to do the job you have in mind, be wary to pay a large deposit because such a deposit can be the bait for the knock you are about to take. Based on my experience, you will have to make provision for twice the deposit amount in order to approach a new contractor if Mr. X doesn’t show up. ▪ There are contractors who do not mishandle a deposit entrusted to them. I advise you to use one of them. They take pride in their companies and offer quality work. A company belonging to Mr. X does not fall in this category. ▪ Lastly, but very important - if you consider Mr. X, you need to have a good attorney at hand.
0 replies
28 months ago
Rendeco - a bad experience
I approached RenDeco to replace certain sections of the roof of my residential home. A deposit of R140 000 was paid and according to agreement, the work had to commence on 17 October 2023. RenDeco never showed up and the owner continuously postponed the starting date. After the fourth appointment failed from his side, I requested the repayment of R140 000 since no work had been done. For nearly two months now, the owner is refusing to adhere to this request and offers various irrelevant reasons for not honoring his obligations. Presently I am taking legal action to get my deposit back.
0 replies
28 months ago
Rendeco - a bad experience.
Andy King (RenDeco) was supposed to replace certain sections of the roof of my residential home. A deposit of R140 000 was paid and according to agreement, the work had to commence on 17 October 2023. He never showed up and continuously postponed the starting date. After the fourth appointment failed from his side, I requested the repayment of R140 000 since no work had been done. For nearly two months now, he is refusing to adhere to this request and offers various irrelevant reasons for not honoring his obligations. Presently I am taking legal action to get my deposit back. I assume my deposit was misused for other purposes, which should be a serious warning to future clients.
0 replies
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1 Star
8 (100%)